GBS Sales Support (H&N)

Muntinlupa - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities

This member assists the Inside Sales Managers in compiling documentation generating client quotations client communications entry/update of quotes and other information into CRM update information in Laboratory Information Management System (LIMS) market research and other tasks as needed.

Specific Responsibilities

At all times complies with SGS Code of Integrity and Professional Conduct.
Assists in the compilation of documentation required for RFPs certifications resumes etc.
Generates quotes that are accurate and branded according to SGS standards
Inputs quotations and RFPs into CRM systems
Assists in follow up notifications on older existing deals
Updates client owners client names and other information as needed in CRM systems
Serves as the main points of contact for ship owners and other customers requesting SGS services
Engages with customers to develop relationships based on trust and competence
Markets research to include the following:
- Internet search for articles on vertical markets e.g. PFAS Air etc.
- Lead generation and customer information: Search for contact lists in various markets (e.g water districts)
- Competitor website review and intel summary
Updates data in LIMS for Affiliates.
Communicates as required with ISMs and other internal staff.
Develops skills and knowledge to progress in your career.
Develops trust by providing timely responses to all inquiries whether by phone or email.
Promotes a positive Can do! attitude and a safe working environment.
Be knowledgeable and compliant with SGS procedures and standards.
Takes initiative in all we do and perform other duties as required to further SGS mission of service quality and growth.
Builds and maintains strong working relationships.
Adopts and supports specific operational improvement activities as communicated by the GBS Team Lead. These projects will focus on the improvement of quality efficiency accreditation communication and technical improvement.
Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training education or development as programmed by his/her immediate superior.
Ensures work area in GBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.

Qualifications :

Profile

Bachelors degree in Chemistry Environmental Science or related science or an Associates degree in Chemistry Environmental Science or related science and four years of industry experience.
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
Intermediate personal computer skills including email Microsoft Office job task applications Internet On-line data system.
Substantial movements (motion) of the wrist hands and/or fingers in a repetitive manner.
Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
Travel is negligible.

Additional information

Required Skills

The ability to meet commitments made to yourself and others and acknowledges and accepts your choices actions and results.
The ability to write and speak effectively actively listen to others ask questions to verify understanding and use tact and consideration when delivering feedback.
Demonstrate responsiveness adaptability and flexibility with changing environments responsibilities tasks and people.
Methodically identify and resolve problems by gathering and analyzing information.
Understand and comprehend information as well as find application and value from new knowledge.
The knowledge and ability to use computers and technology efficiently and effectively.
The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
Encourage and embrace dialogue from team members. Share key information with others involved in a project work to accomplish objectives respond with enthusiasm to directives and show support for departmental and organizational decisions.
Follow detailed procedures to ensure accuracy in the entry and reporting of data.
Demonstrate upmost level of integrity in all instances and shows respect toward others and for company principles.
Sets high standard of excellence to ensure quality assurance in every aspect of work performed.
Take personal responsibility and ownership to adhere to all company policies and procedures and complete work timely and in accordance with performance expectations.

Remote Work :

Employment Type :

Full-time

Primary ResponsibilitiesThis member assists the Inside Sales Managers in compiling documentation generating client quotations client communications entry/update of quotes and other information into CRM update information in Laboratory Information Management System (LIMS) market research and other ta...

Primary Responsibilities

Specific Responsibilities

At all times complies with SGS Code of Integrity and Professional Conduct.
Assists in the compilation of documentation required for RFPs certifications resumes etc.
Generates quotes that are accurate and branded according to SGS standards
Inputs quotations and RFPs into CRM systems
Assists in follow up notifications on older existing deals
Updates client owners client names and other information as needed in CRM systems
Serves as the main points of contact for ship owners and other customers requesting SGS services
Engages with customers to develop relationships based on trust and competence
Markets research to include the following:
- Internet search for articles on vertical markets e.g. PFAS Air etc.
- Lead generation and customer information: Search for contact lists in various markets (e.g water districts)
- Competitor website review and intel summary
Updates data in LIMS for Affiliates.
Communicates as required with ISMs and other internal staff.
Develops skills and knowledge to progress in your career.
Develops trust by providing timely responses to all inquiries whether by phone or email.
Promotes a positive Can do! attitude and a safe working environment.
Be knowledgeable and compliant with SGS procedures and standards.
Takes initiative in all we do and perform other duties as required to further SGS mission of service quality and growth.
Builds and maintains strong working relationships.
Adopts and supports specific operational improvement activities as communicated by the GBS Team Lead. These projects will focus on the improvement of quality efficiency accreditation communication and technical improvement.
Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training education or development as programmed by his/her immediate superior.
Ensures work area in GBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.

Qualifications :

Profile

Bachelors degree in Chemistry Environmental Science or related science or an Associates degree in Chemistry Environmental Science or related science and four years of industry experience.
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
Intermediate personal computer skills including email Microsoft Office job task applications Internet On-line data system.
Substantial movements (motion) of the wrist hands and/or fingers in a repetitive manner.
Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
Travel is negligible.

Additional information

Required Skills

The ability to meet commitments made to yourself and others and acknowledges and accepts your choices actions and results.
The ability to write and speak effectively actively listen to others ask questions to verify understanding and use tact and consideration when delivering feedback.
Demonstrate responsiveness adaptability and flexibility with changing environments responsibilities tasks and people.
Methodically identify and resolve problems by gathering and analyzing information.
Understand and comprehend information as well as find application and value from new knowledge.
The knowledge and ability to use computers and technology efficiently and effectively.
The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
Encourage and embrace dialogue from team members. Share key information with others involved in a project work to accomplish objectives respond with enthusiasm to directives and show support for departmental and organizational decisions.
Follow detailed procedures to ensure accuracy in the entry and reporting of data.
Demonstrate upmost level of integrity in all instances and shows respect toward others and for company principles.
Sets high standard of excellence to ensure quality assurance in every aspect of work performed.
Take personal responsibility and ownership to adhere to all company policies and procedures and complete work timely and in accordance with performance expectations.

Remote Work :

Employment Type :

Full-time

Key Skills

Data Entry
Customer Service
Account Executives
Email
Product Knowledge
Account Management
Communication
CRM
Salesforce
Phone Calls
RFP
Sales Goals
Powerpoint
Technical Support
Sales Support

Apply Now

About Company

SGS

We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more

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