Axway B2B Module Lead-Service Support
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
cc
Qualifications :
Mandatory:
Technical
Autonomous with one programming language/scripting
Autonomous with one Database. Good understanding of SQL queries
Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
L2/L3 Production support experience
Operational
Flexibility towards working in night shifts/ other shifts as per project need.
On Call Support as & when required by the project
Soft Skills / Experience
Good communications skills - both written and verbal.
Customer/Front Office engagement experience
Desirable:
1) Knowledge of ITIL processes including Incident/Problem/Change Management processes experience
2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
3) Exposure on any of the Axway products / Any other competitor B2B / MFT product
4) Ability to work independently and have Learnability Skills.
5) Cloud / Managed Services / Product Support (L2/L3) exposure
6) Exposure on Cloud like AWS/Azure/GCP etc.
7) Exposure on Dockers Kubernetes and Container-based technologies
Additional Information :
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- MAC
- Active Directory
- Service Support
- End user
- Access Points
- trouble tickets
- OS
- Linux
- Project Management
- Service Management
- Service Quality
- Setup
- Service Desk
- hardware
- Software Applications
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
