Customer Service Delivery Manager
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Future is what you make it!
When you join Honeywell you become a member of our global team of thinkers innovators dreamers and doers who make the things that make the future. Our mission is to attract retain and develop diverse and highly motivated entrepreneurial employees striving to flawlessly deliver superior value to our customers every day.
The Customer Delivery Manager manages product deliveries in support of ongoing Customer deployment projects. You will serve as liaison between program management the project team and manufacturing. You will work closely with Supply Chain Manufacturing Product Management Quality Control and Finance teams to coordinate electric water and gas product production schedules and deliver status reports. You will drive order priorities structure orders for maximum production efficiency and handle 3rd party management of orders. You will assess production issues and develop resolutions to meet productivity quality and customer satisfaction goals and objectives. You will assist with project costs. You will develop mechanisms for monitoring production progress intervention and problem solving with project managers line managers and customers.
You will report directly to our Program Manager of Solution Projectsand you will work out of our Raleigh NC location on a Hybrid work schedule.
KEY RESPONSIBILITIES
- Project Coordination
- Project Production Planning and Prioritization
- Issue Resolution
- Support of Engineering Change Process
- Progress/Status Reporting
- General knowledge of contract terms and conditions
- Customer Interaction and Support
- Project Planning
- Customer Support
- Facilitate Team Alignment
- Deliver Status Reports
Qualifications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit:click here
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date November 13th 2025.
YOU MUST HAVE
- 2 years customer engagement experience
- 1 year manufacturing or supply chain
WE VALUE
- Bachelors degree in electrical and/or mechanical engineering
- Strong coordination and managements abilities
- Proven collaborator with exceptional communication skills
- Works independently with minimal supervision
- Proficient in product and material interpretation
- Ability to learn technical concepts
- Excel and SAP knowledge
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security air travel productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe. Learn more about Honeywell:click here
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status. Learn more about inclusion and diversity :click here
Required Experience:
Manager
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
