About the Department

Mount Royal Universitys Information Technology Services supports our mission by providing technical support solutions and diversified services to the Mount Royal community.

• Solutions Delivery
• Technology & Client Services
• IT Infrastructure & Cybersecurity
• ITS Projects

About the Role

Reporting to the Chief Information Officer and serving as a key member of the Senior Leadership Team the Director is the ultimate authority for the development engineering stable operation and defense of Mount Royal Universitys essential technology infrastructure. This scope encompasses data center operations comprehensive network services telecommunication systems and the Universitys Security Operations (SecOps) function and architecture.

Responsibilities

The Director ITS Infrastructure & Cybersecurity is accountable for the following primary areas ensuring activities directly support the ITS Strategy:

Strategic Leadership and Governance

• Vision Integration: Provides vision and leadership in the development and implementation of the ITS long-term strategic plan ensuring deep alignment with the Universitys objectives (Vision 2030) and the Finance and Administration Strategy.

• Cyber Risk Management: Establishes and leads the institutional IT risk management framework. Identifies potential vulnerabilities manages operational risks and provides significant contributions to MRUs Enterprise Risk Management (ERM) practice.

• Risk and Proposals: Manages operational risks and provides significant contributions to MRUs Enterprise Risk Management (ERM) collaboration with clients develops major technology proposals enhancements and business cases for governance prioritization.

• Reporting: Prepares and presents regular transparent status reports to executive stakeholders outlining project progress resource utilization and budget performance and the institutional security posture.

Infrastructure Operations and Technical Modernization

• System Lifecycle Management: Manages the entire lifecycleplanning design development testing implementation operation and maintenanceof all mission-critical infrastructure hardware and services ensuring integrated efficient and secure day-to-day operations.

• Security Architecture: Defines and maintains the security architecture for the universitys technology stack ensuring security controls are correctly integrated into system design deployment processes and architectural review.

• Cyber Resilience & Recovery: Shares ownership and accountability for comprehensive business continuity disaster recovery and the Cybersecurity Incident Response Plan (CSIRP). Leads the implementation of measures to ensure IT services delivery data integrity and protection of personal privacy.

• Vulnerability & Threat Management: Oversees all vulnerability scanning penetration testing coordination patch management and security monitoring activities to proactively defend against threats.

Financial Stewardship and Vendor Management

• Budget Oversight: Develops the units annual budgets including projections monitoring revenues and expenditures and conducting ongoing resource and cost-benefit analysis in collaboration with the CIO.

• Contract Management: Leads or participates in contractor selection and contract negotiation for major agreements including software licensing hardware procurement and outsourced support services to ensure optimal value and service quality.

Team Leadership and Development

• Talent Management: Leads coaches and mentors a diverse team of IT professionals including infrastructure engineers and cybersecurity specialists managing all aspects of the employment lifecycle including recruiting professional development setting priorities and conducting performance reviews to build the capability required for Vision 2030.

Other duties as assigned.

Qualifications

• A minimum of a Bachelors degree in Computer Science Information Technology or a related field or equivalent experience is required. A degree in Business Administration or Management is highly desirable and preferred reflecting the strategic and financial accountability of the role

• Minimum of 10 years of progressively responsible experience in the ITS field with at least 5 years in a senior leadership role overseeing technology delivery in a large complex and mission-critical enterprise environment (e.g. higher education healthcare or government).

  • Demonstrated mastery and strategic oversight in the operation maintenance architectural design and modernization of core infrastructure technologies AND the design implementation and management of an enterprise cybersecurity program including incident response and security operations.

  • Proven experience successfully managing high-performing technical teams and steering multi-year multi-million dollar capital projects from initiation through completion.

• Leadership: Demonstrated experience leading and developing diverse teams managing annual budgets and overseeing high-value vendor contracts.

• Technical Acumen: Deep understanding of current and emerging technologies in networking cloud computing data centers and security practices.

• Operational and Technical Proficiency:

  • Deep understanding of current and emerging technologies in networking cloud computing data centers security architecture cyber defense and compliance frameworks (e.g. ISO 27001 NIST).

  • Demonstrated mastery of key IT methodologies including Project Management Business Analysis and Enterprise Architecture.

  • Proactive capability in maintaining current technical and managerial knowledge through active learning and industry engagement.

  • Thorough understanding of application delivery methodologies and the effective operationalization of IT client-facing services.

  • Relevant certifications in both infrastructure (e.g. Cloud Network) and cybersecurity (e.g. CISSP CISM CISA) are assets.

• Strategic and Leadership Skills:

  • Demonstrated ability to inspire coach and mentor a high-performing technical team fostering an environment of continuous learning and growth.

  • Excellent business acumen organizational managerial and planning skills with proven ability to align team execution with strategic goals.

  • Ability to take initiative work effectively with limited direction and maintain composure while managing stress and uncertainty in a dynamic environment.

  • Strong capacity for stakeholder management effectively working with both internal functional units and external organizations/partners.

• Operational and Technical Proficiency:

  • Demonstrated mastery of key IT methodologies including Project Management Business Analysis and Enterprise Architecture.

  • Proactive capability in maintaining current technical and managerial knowledge through active learning and industry engagement.

  • Thorough understanding of application delivery methodologies and the effective operationalization of IT client-facing services.

• Communication and Interpersonal Skills:

  • Exceptional verbal and written communication skills capable of translating complex technical issues into clear business terms for executive consumption.

  • Highly developed interpersonal skills demonstrating tact patience and professionalism when dealing with a wide range of clients peers and staff.

  • Advanced negotiation skills for managing high-stakes vendor and service contracts.

Salary: $128011.00 - $176654.00

Closing Date: November 27 2025

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name Requisition Number Document (ex. Smith 999999 ).