Program Mgr IT Infrastructure

• 24 months fixed term rolewithin UNSW ITasaIT Infrastructure Program Manager
• Based in Sydney or Canberra but regular travel to Canberra will berequired
• Excellent salary package available

Appointment to this role is subject to satisfactory completion of standard employment checks as well as additional security clearance requirements. Applicants must be eligible citizens or hold an appropriate visa.

About UNSW:

UNSWisntlike other placesyouveworked. Yeswerea large organization with a diverse and talented community; a community doing extraordinary things. Together we are driven to be thoughtful practical and purposeful in all we do. Taking this combined approach is what makes our work reasonwereone of the top20universities in the world(QS top 20)andamember ofAustraliasprestigious Group of you want acareer where you can thrive be challenged and do meaningful workyourein the right place.

This role supports the university in the Canberra Research and Innovation Precinct whichcommencedin 2025. The IT Infrastructure Program Manager will pick up andbe responsible forthe delivery of the educationsecurityand research innovation work streams. Role can be based in Sydney or Canberra but regular travel to Canberra will berequired. Due to the sensitive nature of the work undertaken the successful candidate may be subject to security clearances.

The Program Manager willbe responsible fordeliveringmodernisedIT infrastructure aligned with UNSWs Technology Strategy and engineering standards. The role ensures strategic alignment enables capability transforms operations andrealisesprogram benefits. This role will draw on their extensive industry experience and technical knowledge to contribute to communications infrastructure design ensuring cost effective delivery of high-quality IT infrastructure to time and to budget for all major capital works and large-scale refurbishment initiatives. This role works under broad direction is self-initiated and performs an extensiverange and varietyof complex work activities. The Program Manager willutilisestrong stakeholder engagement to work in consultation with internal teams within UNSW IT and external customers to specify and manage infrastructure projects involving network telephony and the deployment of desktopprintand AV services. The Program Manager willmaintaincollaboration with the IT PPMO to ensure adherence to the defined project delivery framework and is aligned to project processes and lifecycle governance. The role of Program Manager reports to the Head of Infrastructure Portfolio.

Accountabilities:

• Provide strategic leadership and advice around the delivery of complex programs to achievethe businessobjectives businessbenefits& businessvalue. This includes the ongoing management of scope budget risks and issues controlmonitorand report end to end program status.
• Lead various IT project teams to deliver multiple projects in a cost-effective manner with high customer focus.
• Act as the single point of contact and point of escalation for all our stakeholders and other business units.
• Act as the senior technology authority within the program ensuring all design and delivery decisions align with UNSW Technologys strategic vision and intended outcomes.
• Own workstream planning scheduling scope risks and issues dependency mapping and delivery performance while aligning to IT infrastructure office standards division specific frameworks and reporting requirements. Drive a strong delivery culture built on accountability adaptability and collaboration.
• Hold accountability for the development and management of large complex project budgets including financial forecasting variance analysis and ensuring ongoing alignment with approved funding.
• Manage project resources within budget andmaintainfinancial forecasting for IT PPMO andUPOmonthly reporting purposes.
• Actively engage influence and collaborate with academic and professional leaders. Ensure their perspectives are reflected in plans risks and treatments and build consensus on delivery approaches sequencing andissueresolution.
• Direct and inspire multidisciplinary teams across UNSW and vendor partners. Model purpose-driven leadership and create an environment wheredeliveryexcellence resilience and trust are standard.
• Set and manage the performance of IT systems integrators and technology vendors. Hold partners accountable for scope deliverables and quality ensuring alignment with UNSWs values commercial arrangements and program governance and outcomes.
• Negotiate the coordination of resources from areas within UNSWIT and business areas to engage in the development and delivery of the IT infrastructure
• Define IT specific program benefits and outcomes; establish baseline measures and track progress to ensure that business value is achieved and sustained.
• Lead the development and delivery of a program of work with large infrastructure projects on time and within budget. Manage dependencies with UNSW colleagues to ensure Technology outcomes are seamlessly embedded into the UNSW ecosystem.
• Bring deep workforcetransformationexpertisetoanticipaterisks navigate uncertainty and influence program direction with foresight and pragmatism.
• Provide mentorship to project members offering strategic coaching professional development guidance and day-to-day leadership support
• Align with and activelydemonstratethe Code of Conduct and Values.
• Ensure hazards andriskspsychosocial and physical areidentifiedand controlled for tasks projects and activities that pose a health and safety risk within your area of responsibility.

Who you are:

• Extensivedemonstrableand recent experience leading the end-to-end delivery of large-scale IT project management with senior accountability for outcomes in highly federated complex and multi-stakeholder environments.
• Experience in senior transformation leadership roles with direct C-suite reporting and proven success delivering high-value enterprise-wide solutions in largeorganisations.
• Tertiary qualifications in a relevant discipline combined with substantial professional experience or equivalent capability gained through a mix of education executive training and hands-on IT program leadership.
• Extensive experience and knowledge of project management methodologies and technique
• Deepexpertisebusiness process transformation operating model design and lifecycle management witha track recordof delivering key IT Management capabilities; higher education or similarly federated sector experience is highly desirable.
• Demonstrated capability toestablish lead and inspire high-performing cross-functional teams spanning businesstechnologyand partner domains.
• High levelorganisationalskills with a demonstrated ability to manage the competing demands of multiple simultaneous projects.
• Sound financial literacy skills including the ability to forecast and manage budgets.
• Strong analytical skills effective businessplanningand budgeting skills withdemonstratedexperience in strategic and operational planning.
• Strong stakeholder engagement and influencing skills with the ability to engage credibly with senior executives governance committees and diverse communities of interest.
• A proven ability to navigate complexity manage dependencies trade-offs and risks across multiple streams under conditions of ambiguity and scrutiny.
• Significant experiencemanaging major vendors and delivery partners including systems integrators to ensure performance accountabilityscopediscipline and alignment withorganisationaloutcomes.
• A comprehensive understanding of transformation delivery disciplines including program governance benefitsrealisation user-centreddesign andorganisationalchange management with the ability to apply these to achieve measurable adoption and value.
• Exceptional communication skills with a record of producing executive-level briefings business cases reports and presentations that distil complex information into actionable insights.
• Advanced industry certifications including Prince2 and/or PMBOK or equivalentisdesirable.
• An understanding of and commitment to UNSWs aimsobjectivesand values in action together with relevant policies and guidelines.

Benefits and Culture

• Flexible Working Options (work from home flexible hoursetc)

• Career development opportunities

• 17% Superannuation contributions andadditionalleave loading payments

• Additional 3 days of leave over Christmas period

• Discounts and entitlements (retail education fitness)

For further details on the benefits please visit to Apply: please apply through the portal we would like you tosubmita full application including resume and addressing the who you are section.

Applications close:Tuesday24thof Feb at 11.30pm

Pre-Employment Checks
Aligned with UNSWs focus on cultivating a workplace defined by safety ethical conduct and strong integrity preferred candidates willbe requiredtoparticipatein a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the followingchecks:-

• National and International Criminal history checks

• Entitlement to work and ID checks

• Working With Children Checks

• Completion of a Gender-Based Violence Prevention Declaration

• Verification of relevant qualifications

• Verification of relevant professional membership

• Employment history and reference checks

• Financial responsibilityassessments/checks.

• Medical Checks and Assessments

This role requires successful completion of standard employment checksadditionalsecurity clearance and eligibility to work through citizenship oran appropriate visa.

Compliance with the necessary combination of these checks is a condition of employment at UNSW.