Director Of Operations
Share
Job Location:
West Des Moines, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
West Des Moines - West Des Moines IA
Full Time
Description
Director of Operations
At Wolfe EyeClinic we create Better Vision for a Better Life.
Job Summary:
The Director of Operations is responsible for the daily management and direction of patient-centric safe efficient and profitable execution of all services in assigned clinic locations and to perform data analysis to improve processes and business results.
Duties Include:
- Leads and models expectations for each assigned clinic location to create a successful organized and efficient business.
- Oversees management in assigned clinic locations. Conducts regular meetings with managers provides coaching to implement safe and efficient and patient services.
- Implements and updates clinic-wide operational policies and SOPs to meet the delivery of high-quality patient services. Ensure education for all staff.
- Implements the organizations confidentiality and patient privacy procedures. Ensures all staff are appropriately trained and comply.
- Evaluates clinic staff effectiveness and performance. Recommends appropriate staffing levels to promote safe and efficient patient care.
- Analyzes data prepares reports and makes recommendations to improve processes and patient flow patterns to increase efficiency and productivity.
- Resolves patient concerns to improve patient satisfaction in the clinic.
- Manages provider templates schedules and rotations to other sites.
- Assists with the development of new provider schedules templates and onboarding of new providers.
- Works harmoniously with surgical facilities throughout Iowa to establish OR block times.
- Reviews costs and budget allocations and recommends adjustments for annual forecast or budget.
- Analyzes evaluates and makes recommendations regarding equipment and facilities.
- Performs additional duties as assigned.
Requirements:
- Bachelors degree and a minimum of 5 years management experience in a clinical setting.
- Ability to analyze and document complex business processes make effective decisions under pressure think analytically and be a problem solver by gathering and interpreting relevant data and information.
- Excellent leadership and communication skills to improve employee performance and resolve patient service issues.
- Knowledge and understanding of HIPAA and other medical requirements.
- Effective decision-making skills
- Occasional meeting attendance outside normal business hours will be required.
Travel:
- Ability to travel within the state of Iowa is required.
If you are interested in being part of a quality driven organization while receiving a competitive wage and benefits package (health dental 401k paid time-off etc.) please apply.
Qualifications
Requirements:
- Bachelors degree and a minimum of 5 years management experience in a clinical setting.
- Ability to analyze and document complex business processes make effective decisions under pressure think analytically and be a problem solver by gathering and interpreting relevant data and information.
- Excellent leadership and communication skills to improve employee performance and resolve patient service issues.
- Knowledge and understanding of HIPAA and other medical requirements.
- Effective decision-making skills
- Occasional meeting attendance outside normal business hours will be required.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
