The Millennium Hilton New York One UN Plaza is looking for a temporary Reservations Agent to join our team!
Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. Were within one mile of Bryant Park The Morgan Library and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.
The ideal candidate will have previous experience the same or similar role and full availability including nights and weekends.
Shift Pattern: Full availability including nights and weekends
Pay Range: $30.23 - $40.43 / hour
What are the benefits of working for Hilton
Hilton is recognized as the best hospitality workplace in the world and the #2 Worlds Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As Reservations Agent you would be responsible for assisting guests by processing hotel reservations.
Specifically you would be responsible for performing the following tasks to the highest standards:
Processes group reservation information including rooming lists suites resumes and billing requirements.
Communicates and verifies information between Meeting Planners Housing Bureaus Meetings and Conventions and Front Office.
Processes reservation request calls as appropriate.
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What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values.
Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand
One of the most recognized names in the industry Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products services and amenities to ensure that every guest feels cared for valued and respected. From inaugural balls and international award galas to business events and personal moments Hilton is where the world makes history closes the deal toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit .
If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
EOE/AA/Disabled/Veterans
Required Experience:
Unclear Seniority
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.