Goodhue Boat Company is growing and we are looking for driven enthusiastic and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity gender equality open lines of communication and believes in developing employees to their fullest potential.
We are looking for a Full-Time Rentals Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the General Manager in ensuring the success of the Rentals department at our Meredith Property.
Job Summary:
This position will be responsible for overseeing operations and success of the Rentals department. The manager will be the point of contact for inter-departmental communications and report directly to the General Manager.
Responsibilities:
- Manage employees with a wide variety of ages including high school and college students.
- Manage employee scheduling staffing and job assignments to cover operational needs.
- Accountable for retail transactions and cash drawers.
- Manage rental boat accessories to ensure accurate inventory of water skis tubes tow ropes etc. and verify they are not damaged and in good working order.
- Manage internal and inter-departmental communications.
- Work with boat registrations including setting up booking grids and being responsible for 40 new boat rentals.
- Ensure confidentiality of customer information.
- Communicate with the Service Department regarding rental boat damage.
- Work with Sales manager to transition rental boats to the Sales Department at the end of rental season.
- Support Sales department with boat show responsibilities boat registrations data entry etc.
- Other duties as needed.
Qualifications:
- 3 or more years managing employees with a wide variety of ages including high school and college students required.
- 3 or more years as a Customer Service manager preferred.
- 3 years of experience in B2C sales and training sales teams preferred.
- Strong customer service skills.
- Superior understanding of scheduling multiple shifts and people for a busy environment.
- Complete understanding of Federal State and Youth labor laws.
- Possesses a high degree of organizational skills.
- Ability to create and execute a plan and to react effectively to unexpected situations.
- Strong belief in training employees well.
- Ability to communicate well.
- Thrives in a team environment.
- Strong computer skills.
- Experience with SPEEDYDOCK preferred.
Education:
- Bachelors degree in business or 3 years of managing 25 employees required.
- Valid Drivers License required.
- Boaters license preferred.
Job Type:
- Full-time Year-Round position.
Salary:
- $48000 to $52000 per year paid bi-weekly.
Schedule:
- Monday-Friday Weekends. (5 days per week)
- Monday-Friday in off-peak season.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Employee discount
- Flexible schedule
- Paid time off
Required Experience:
Manager
Goodhue Boat Company is growing and we are looking for driven enthusiastic and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity gender equality open lines of communication and believes in developing employees to their fullest potentia...
Goodhue Boat Company is growing and we are looking for driven enthusiastic and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity gender equality open lines of communication and believes in developing employees to their fullest potential.
We are looking for a Full-Time Rentals Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the General Manager in ensuring the success of the Rentals department at our Meredith Property.
Job Summary:
This position will be responsible for overseeing operations and success of the Rentals department. The manager will be the point of contact for inter-departmental communications and report directly to the General Manager.
Responsibilities:
- Manage employees with a wide variety of ages including high school and college students.
- Manage employee scheduling staffing and job assignments to cover operational needs.
- Accountable for retail transactions and cash drawers.
- Manage rental boat accessories to ensure accurate inventory of water skis tubes tow ropes etc. and verify they are not damaged and in good working order.
- Manage internal and inter-departmental communications.
- Work with boat registrations including setting up booking grids and being responsible for 40 new boat rentals.
- Ensure confidentiality of customer information.
- Communicate with the Service Department regarding rental boat damage.
- Work with Sales manager to transition rental boats to the Sales Department at the end of rental season.
- Support Sales department with boat show responsibilities boat registrations data entry etc.
- Other duties as needed.
Qualifications:
- 3 or more years managing employees with a wide variety of ages including high school and college students required.
- 3 or more years as a Customer Service manager preferred.
- 3 years of experience in B2C sales and training sales teams preferred.
- Strong customer service skills.
- Superior understanding of scheduling multiple shifts and people for a busy environment.
- Complete understanding of Federal State and Youth labor laws.
- Possesses a high degree of organizational skills.
- Ability to create and execute a plan and to react effectively to unexpected situations.
- Strong belief in training employees well.
- Ability to communicate well.
- Thrives in a team environment.
- Strong computer skills.
- Experience with SPEEDYDOCK preferred.
Education:
- Bachelors degree in business or 3 years of managing 25 employees required.
- Valid Drivers License required.
- Boaters license preferred.
Job Type:
- Full-time Year-Round position.
Salary:
- $48000 to $52000 per year paid bi-weekly.
Schedule:
- Monday-Friday Weekends. (5 days per week)
- Monday-Friday in off-peak season.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Employee discount
- Flexible schedule
- Paid time off
Required Experience:
Manager
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