Dynamics 365 Customer Engagement (CE) Technical Consultant

Who is

is a leading Microsoft Gold Partner providing industry-focused Microsoft Dynamics 365-based ERP CRM HCM and business intelligence solutions. With over 31 years of experience we help over 500000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 11-time winner of the coveted Microsoft Dynamics Partner of the Year Award is also a part of Microsofts elite Inner Circle. Established in 1990 we are now an 800 member strong global organization with presence in 25 countries.

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Why Choose

Open flexible vibrant collaborative and diverse these are just some of the terms that our employees use to describe the culture at . We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile Capable and Committed which form an integral part of who we are we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds and we strive each day to work towards making a great place to work.

About the Role

We offer a career with growth opportunities in a dynamic collaborative and supportive organization. We also have a strong and ethical working culture. If youd to work with a team that is passionate about their work while also having a good sense of fun you might have just found what you are looking for!

is looking for a motivated and skilled D365 Customer Engagement (CE) Technical Consultant to join our dynamic consulting team in India!

Main Responsibilities as a D365 CE Technical Consultant

• Customize and configure the D365 CE platform using various tools and technologies including but not limited to Power Apps Power Automate (formerly Microsoft Flow) and Power BI
• Design develop and deploy custom solutions plugins custom workflows and integrations using the D365 CE SDK (Software Development Kit) C# JavaScript and other relevant programming languages
• Extend the functionality of D365 CE by creating custom entities attributes relationships and business rules to meet the specific business requirements of the organization
• Implement integrations with other systems both within the Microsoft ecosystem (e.g. SharePoint Azure Office 365) and external third-party applications using various integration methods and APIs
• Assist in data migration activities including data extraction transformation and loading into the D365 CE platform.
• Conduct unit testing and debugging of customizations to ensure that they meet the specified requirements and are free of defects
• Create and maintain technical documentation including technical design documents code documentation and deployment instructions.
• Ensure that all customizations and developments adhere to security and compliance standards including data protection and access control.
• Collaborate with functional consultants business analysts and other stakeholders to understand business requirements and translate them into technical solutions.
• Keep up-to-date with the latest features updates and best practices related to D365 CE development and ensure that the organization is leveraging the platform effectively

Skills and Experience

• Demonstrated 5 years experience as a D365 CE Developer
• Strong proficiency in C# JavaScript HTML and web services development
• Familiar with D365 CE customization and configuration using Power Apps Power Automate and Power BI
• Knowledge of D365 CE SDK and development tools such as Visual Studio and Azure DevOps
• Experience with integration tools and methods RESTful APIs and data migration
• Understanding of software development best practices including version control and code review processes
• Graduate degree in Computer Science Information Technology or a related field
• Proven experience as a D365 CE Developer or similar role with a focus on customizing and extending the D365 CE platform
• Strong problem-solving and analytical skills with the ability to troubleshoot and resolve technical issues
• Microsoft certifications in Dynamics 365 Customer Engagement (e.g. Microsoft Certified: Power Platform Developer Associate) are highly desirable
• Ability to work independently and as part of a global team
• Possess strong relationship-building expertise with a wide and varied audience internally and externally

Contact Us!

If this is a promising opportunity for you and you possess the desired skills and experience please apply for the role. We will be in touch!

If youre not looking for a job change but know someone that is please share the details of this open position with them.