Senior Unified Communications Engineer

Fairfax, VA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Senior Unified Communications Engineer

Senior UC Engineer will support the following tasks:

Support installation and configuration of unified communication systems including VoIP video conferencing messaging and collaboration platforms.

Administer and troubleshoot UC infrastructure including servers gateways routers switches and endpoints.
Support unified communications project including migrations upgrades and integrations.
Engage with network engineers application developers and security teams to verify cohesive system architecture and escalate technical issues related to UC installation.
Maintain technical documentation.
Provide end-user support and training during deployments and transitions.
Participate in unified communications project planning and design meetings

Ideal candidates will have the following skills and experience:

5 years of hands-on experience with UC platforms such as Avaya Communication Manager Microsoft Teams and SIP/H.323 protocols.
Strong understanding of VoIP PBX systems SIP trunking and call center technologies.
Experience with structured cabling overhead IP based paging systems IP addressing DHCP QoS and network connectivity.
Familiarity with Session Border Controllers Expressway Unity and telepresence systems.
Ability to troubleshoot complex UC issues and manage MACD operations.
Excellent communication and customer service skills.
Experience with virtual machine environments and cloud-based UC solutions is a plus

Senior Unified Communications Engineer Senior UC Engineer will support the following tasks: Support installation and configuration of unified communication systems including VoIP video conferencing messaging and collaboration platforms. Administer and troubleshoot UC infrastructure including serv...