VMware Horizon
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Application Tech Support Practitioner you will serve as a vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions ensuring a seamless experience for all users. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor team performance and provide constructive feedback to ensure continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware Horizon.- Strong understanding of virtualization technologies and their applications.- Experience with troubleshooting and resolving technical issues related to application support.- Familiarity with network protocols and security measures.- Ability to document processes and create user guides for clients. Additional Information: - The candidate should have minimum 5 years of experience in VMware Horizon.- This position is based at our Bengaluru office.- A 15 years full time education is required.
