Customer Service Representative
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Job Location:
Salina, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Cargills size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe responsible and sustainable way.
Cargill is a family company providing food ingredients agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials from eggs to edible oils salt to skincare feed to alternative fuel. Our 160000 colleagues operating in 70 countries make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargills agricultural supply chain business. We sit at the heart of the supply chain partnering with farmers and customers to source make and deliver essential products.
Job Purpose and Impact
The Customer Service Representative will execute a limited scale of customer service activities for a single site this role you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status invoices and other standard information needed to complete the sale.
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast as well as other databases related to shipments and inventory management.
- Handle complex clerical administrative technical or customer support issues under minimal supervision while escalating only the most complex issues to appropriate staff.
- Other duties as assigned #LI-Onsite #LI-JG3
Qualifications
Minimum Qualifications
- High school diploma secondary education level or equivalent.
- Minimum of four years of related work experience.
Preferred Qualifications
- Agriculture experience.
- Customer Service experience
Position Details
- This position is posted both internally and externally.
- Position is based in Salina KS
- Relocation assistance is not provided for this role
- Schedule: M-F 8am - 5pm - This position requires availability for 5 to 6 weekends per year during the harvest season
Equal Opportunity Employer including Disability/Vet.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
