Personal Health Services Supervisor Pathways

Commitment To Equity and Social Justice
Named after Dr. Martin Luther King Jr. one of the most influential civil rights leaders in our nations history King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices strategies and policies that promote fairness justice and opportunity for all in our workplaces and our communities. With this commitment King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights opportunities and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020 King County and Public Health committed to being intentionally anti-racist and accountable to Black Indigenous and People of Color communities.

To learn more please visit Duties

• Direct supervision of the staff assigned to services and programs at a Public Health Center to include hiring performance evaluations training counseling team building and discipline of staff.
• Lead program planning implementation coordination and evaluation.
• Guide staff and lead activities at Public Health Centers satellite clinics and other community locations.
• Provide support and training to staff regarding use of reflection trauma informed practices and reduction of secondary trauma.
• Work collaboratively with the community and other agencies to assess the publics needs assist in development of program goals and objectives and implementation of Pathways Clinic programming.
• Monitor budgets for assigned program(s).
• Coordinate schedules for UW Residents/and or Fellows.
• Perform Quality Improvement/Quality Assurance work including chart reviews to ensure compliance with clinical service.
• Work collaboratively with the lead physician to ensure patient workflow and supervision of the care team.
• Work closely with the Program Manager regarding funding data and performance measures and program requirements. And assist other team members on continuous improvement efforts.
• Coordinate review and process patient satisfaction and patient grievance surveys and reports including conducting investigation analyzing findings and resolving patient concerns and complaints as needed.
• Assist others to identify performance measures that meet the needs of their work and to make the measures visual.
• Coordinate schedules for UW Fellows including onboarding of new UW Fellows each year and all work associated to closing out work as they complete their fellowship in clinic.
• Conduct investigations and analyze findings.
• Review and authorize expenditures.
• Analyze data review policies procedures and guidelines; organize and write findings recommendations manuals and reports.
• Organize meetings and present relevant topics to clinical and non-clinical audiences.
• Oversee clinic expansion efforts as the Pathways program increases services to urgent primary care and mobile teams.
• Partner with stakeholders to develop and implement guidelines and streamlined workflows designed to enhance care delivery for both new and existing processes.
• Collaborate with leadership and staff to define and establish clear roles within the clinic.
• Perform other duties as assigned.

Ideal Candidate:

• Requires current Washington State Licensed Practical Nurse license in good standing.
• Bachelors degree in nursing science or a graduate level nursing degree of MSN DNP and or PhD
• Washington state drivers license and/or ability to travel to sites within Seattle-King County
• Documentation of current Basic Life Support (BLS) CPR certification with AED training required at time of hire. CPR/AED HeartSaver courses do not meet this requirement.

• Advanced training in nursing administration or public health or comparable experience.
• Demonstrated experience in personnel supervision and management techniques.
• Demonstrated ability to hold people accountable and give useful feedback.
• Knowledge of program development evaluation techniques and Quality Improvement processes.
• Knowledge of occupational health handling of hazards and safety principles
• Skilled in interviewing techniques and principles.
• Previous experience providing guidance in a community-based program and/or community health nursing experience desired.
• Knowledge of Buprenorphine and/or substance use disorder.
• Knowledge of and experience in workflows job aides and Electric Health Patient Record (EPIC) training.
• Experience in Behavioral Health professional training or knowledge in behavioral health affecting vulnerable populations or other relevant experiences.
• Knowledge of Public Healths low-barrier harm-reduction approach.
• Skill in coordinating teams with multi-disciplinary staff.
• Strong oral and written communications skills.
• Skill in working effectively with diverse individuals and populations.
• Ability to work on several projects/tasks simultaneously.
• Ability to foster a collaborative and highly effective team environment.
• Ability to develop and implement innovations toward improving clinic delivery of services.
• Skill in using current office software programs including word processing spreadsheet database and email.
• Skill in working effectively and flexibly as a team member to accomplish necessary tasks.

Work Schedule
Monday - Friday 8am-5pm

Work Location

Interview Dates

December 12/1 and December 12/2 *maybe a 2 round of interviews

Contact
If you have questions regarding the recruitment process please contact Robin Laurence Chief Nursing Officer ator .

Union Representation
This position is represented by Washington State Nurses Association Staff or Managers/Supervisor (WSNA).

Forbes named King County as one of Washington States best employers.

• The selection process may include evaluation of application materials and supplemental questions interviewing and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass credentialing pre-employment physical and a thorough background investigation but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process please refer to For tips on interviewing please visit are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency and in accordance with relevant CBA language and/or KC policy and procedures we may assign duties outside your regular job description. This may involve responding at any time including nights and weekends with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process please call the contact number listed on the job announcement.