Administrative Coordinator 4 Scheduler

Lake Charles, LA - USA

Monthly Salary: $ 2732 - 4682

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About this Job

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health addictions and developmental challenges residing in the parishes of Allen Beauregard Calcasieu Cameron and Jefferson Davis are empowered and self-determination is valued such that individuals live a satisfying hopeful and contributing life.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Selected Preferred Competencies:
Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Learning Actively:The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
Thinking Critically:The ability to objectively question analyze interpret and evaluate information to form a conclusion.

Minimum Qualifications

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties and Other Information

Job Duties:

Operate as the Lake Charles Clinic Centralized Scheduler working closely with direct service providers including but not limited to Psychiatrist APRNs Medical Psychologist Physician Registered Nurse Registered Nurse Practitioner Licensed Clinical Social Worker Licensed Professional Counselor PAP Specialist Peer Support Specialist any Licensed Behavioral Health professional as well as communicating proactively status of all appointments.
Scheduling clients served by Imperial Calcasieu Human Services Authority and all direct care service providers including but not limited to assessments psychiatric evaluations individual and group therapy addendums treatment plans addictions severity index (ASI) and exit plans rescheduling appointments keeping open slots filled scheduling direct and indirect service times and medication appointments. Responsible for maintaining schedules of group rooms and agency vehicles.
Maintain client contact information by regularly inquiring about current phone number address and whether staff can leave a message at that number.
Maintains a person-centered recovery orientation to clients regarding appointments attentive to client engagement managing call-back list transferring calls e-mailing phone messages to staff members entering updating electronic health records calendar to reflect appointments and changes maintaining client contact database greeting visitors and directing them appropriately regarding scheduling.
Supplying callers and visitors with needed information relating to Imperial Calcasieu Human Services Authority and miscellaneous duties as assigned by supervisor.

Position-Specific Details:
Appointment Type: Probational or permanent
Work Schedule: Work hours are 8:00 AM to 4:30 PM Monday - Friday.
Compensation:The salary offered will be determined based on qualifications and experience.

Louisiana is a StateAsa Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.

How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy contact:
Leigh Conway
HR Director - ImCal HSA

Required Experience:

About this Job Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health addictions and developmental challenges residing in the parishes of Allen Beauregard Calcasieu Cameron and Jefferson Davis are empowered and self-determination is valued such that indivi...