Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Sr. Account Associate at Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
Applicants must be within driving distance to our Alpharetta GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.
A day in the life.
As an Business Insurance Sr. Account Associate you will:
Intermediate to advanced Knowledge of Agency Management System
Actively involved with Client Team on client deliverables & meeting client expectations
Steps in to support account team members on any/all functions as needed
Assists other Senior Account Associates during high volume times as needed
Intermediate to advanced knowledge of available tools (Reference Connect Playbook MMA U)
Provides New Business and Renewal Support based on the following tasks:
Compiles Broker of Record Letters
Updates Renewal Flow Checklist
Prepares Loss Summary
Transmits Renewal Request to Client via email or Indio
Gathers Renewal Information from Client and updates AMS accordingly
Runs ModMaster Reports
Follows up on Submissions with Markets
Generates Proposal or coordinates proposal support with Vendor
Provides General Service Support based on the following tasks:
AMS Data Entry: new business support renewal support special projects
New Mail Support
Download Carrier Documents
Create / update Certificate and Evidence of Property Templates
Follow up with carriers for policies and endorsements
Perform second review of policy upon receipt of checklist from Vendor
Order Endorsements review upon receipt and address discrepancies
Create / update Schedules of Insurance
Create Loss Policy Releases
Address Cancellations / Reinstatements
Review audits and address discrepancies
Accounting Tasks:
Premium Allocations
Invoicing (Renewal policies audits endorsements)
Accounts Receivable Monitoring
Check Requests AR Adjustments Cash on Account
Finance Agreements
Accounting Discrepancies
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
1 to 2 years prior experience
Associate degree preferred
Bachelors degree a plus
Advanced Degree (RMIN Finance Accounting) experience a plus
Advanced Designation a plus (AAI/CISR)
Ability to perform duties independently & proactively
Developing professional approach to internal & external customer service
Developing effective delegation skills
Strong listening verbal and written communication skills customer service skills
Strong attention to detail and sense of urgency and problem-solving abilities
Strong understanding of prioritization & organizational skills
Team player and eager to learn
Reliable and punctual
Supports a book of business at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
No direct carrier interaction but understands the importance of strong carrier relationships
Intermediate to advanced application of tools & resources
Intermediate to advanced application of Microsoft Office Products (Outlook Word and PowerPoint) and advanced proficiency in Excel
Property Casualty Residents License Required
Annual CE Requirement
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Medical dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are
EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#MMASE
Required Experience:
Senior IC
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