Administration and Executive Support (Part time), Employer Relations
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DETAILS
The administrative and executive support post holder works to a high standard providing a range of administrative services to support the efficient and effective operation of the business. The exact mix of tasks required for any one individual will vary depending on their assigned areas business needs. Typically tasks will include those related to member communications; scheduling; database/data management; purchase orders and record keeping. The closing date for applications will be 23rd November. These roles are offered on a part time basis at 3 days per week.
ABOUT THE ROLE
Direct delivery of administration services to an assigned team including but not limited to:
Qualifications
Work Experience
Personal characteristics
Ibec Core Competencies
Bias towards action
Drive and Personal Leadership
Ibec is an equal opportunity employer and is committed to providing reasonable accommodations for potential and existing employees with a disability. Should you wish to request a reasonable accommodation please email Kenny at
- 1stlevel support for general queries from members and forward calls to team as appropriate
- Coordination of member queries / cases / matters through Case Management System and workflows
- Case administration -Formatting documentsreportsand submissions
- Maintainaccuratemember data in CRM & provide member access to Ibec website whererequired
- Respond to member requests for documentation and web-based information
- Process internal information requests
- Issue communications/segments to members asrequired
- Team diary management & travelarrangements.
- Co-ordinate meeting arrangements - minutes and agendas
- Events / podcast /webinaradministration and co-ordinationincluding organising refreshments
- Manage bookings and promotions
- Manage invoices and purchases.
Qualifications
- Post leaving certificate qualification
- Understanding of delivering service excellence to member companies and Ibec staff
- Knowledge of information communication and web technology for service delivery
- Knowledge of Ibec and its services to members
Work Experience
- Previous experience in a busy environment where initiative flexibility customer service and organisation skills were demonstrated
- Strong customer service skills
- Good telephone manner
- Good communicator ability to ask relevant questions and present information succinctly and to-the-point
- Planning and organisation skills and capacity to deliver to deadlines
- Strong IT skills and capacity to see new opportunities to use technology
- Capacity to work with IT systems including databases NavisionNewsweaver WordPowerPointand Excel
- Knowledge of basic research methods
- Attention to detail
Personal characteristics
- Reliable - consistency of performance and dependability
- Responsive - willingness and readiness to provide service
- Courteous and friendly
- Listening/understanding
- Punctual and organised
- Displays a high degree of judgementdiscretionand confidentiality
- Team player
- Demonstrates a flexible approach to work
Ibec Core Competencies
Bias towards action
- Collaborative work together as one Ibec.
- Dynamic approach initiatives with careful planning energy drive and resilience.
- Decisive make clear well-informed decisions.
- Agile and Adaptive embrace change and be adaptive to members needs and in ambitious situations.
- Creative and Innovative not afraid of dynamic thinking in finding solutions.
- Curious and Critical Thinking open minded and proactive in gathering data in developing opinions.
Drive and Personal Leadership
- Ambitious driven and can take responsible risks.
- Accountable committed to highest standards and takes ownership of actions.
- Continuous Improvement proactive on personal and professional development
Ibec is an equal opportunity employer and is committed to providing reasonable accommodations for potential and existing employees with a disability. Should you wish to request a reasonable accommodation please email Kenny at
About us
Working in Ibec
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Working in Ibec Join Ibec and further your career. Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our ... View more
