Due Diligence Operations Manager

West Sussex - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At American Expressourcultureisbuilton a 175-yearhistoryofinnovationsharedvaluesand LeadershipBehaviors and anunwaveringcommitmenttobackourcustomerscommunities andcolleagues. AspartofTeam Amexyoullexperiencethispowerfulbackingwithcomprehensivesupportforyourholisticwell-beingandmanyopportunitiestolearnnewskillsdevelopasaleader andgrowyourcareer.

Hereyourvoiceandideasmatteryourworkmakesanimpact andtogetheryouwillhelpusdefinethefutureofAmerican Express.

How will you make an impact in this role

The newly created role of Manager of Due Diligence Operations based in the UK will beresponsible for ensuring that both prospective and existing partners are subject to the required level of due diligence. The principal responsibilities of this position include:

Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks.
Executing regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner.
Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed.
Coordinating with subject matter experts such as Compliance Infosec and Fraud teams to ensure timely input from all relevant stakeholders.
Engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups.
Ensure partner communications are clearly and simply written detailing exactly what is required by when and the consequences for non-adherence. Ensure internal communications to Partner Managers are always training to ensure all bank partner completely understanding due diligence requirements and ensuring bank staff are adequately trained to be self-sufficient and able to comply
Strong relationship buildings skills with BDs and Partner Managers across all Regions and subject matter experts such as Compliance Infosec and Fraud teams

Minimum Qualifications:

Experience in and strong understanding of the Network Partnerships business and the partner ecosystem.
Proficient in client due diligence procedures sanctions and monitoring
Ability to diligently capture and evidence the activities undertaken decision making and rationale for such decisions considering relevant regulatory compliance and reputational risks
Must be results oriented and self-driven able to operate in a fast-paced environment within the GNS business
Must be rigorous and detail oriented in reviewing partner provided documents and identifying/addressing potential compliance gaps
Must be able to take initiative in resolving compliance issues identify and solve problems in a constructive manner.
Strong communication skills with ability to influence without authority experience creating presentations using PowerPoint and ability to clearly communicate complex concepts in verbal and written form.
Ability to work independently with minimal supervision and to strict deadlines.
Demonstrable experience with managing complex compliance requirements.
Strong working methodology which includes adopting a systematic and detailed approach as this role requires attention to detail
Strong administrative skills to organize and maintain a broad range of activities.
Proven relationship management skills.
Experience of working in an international environment supporting external business partners.
Cultural awareness and sensitivity to different working practices.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical dental vision life insurance and disability benefits (depending on location)
Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

Required Experience:

Manager