Summary
Reporting to VP Infrastructure the Director Cloud Infrastructure will own and drive the next evolution of core infrastructure services delivering innovative Network Security and cloud services. You will encourage speed and agility through cloud adoption and automation. You will partner with Real Estate and Workplace Services to commission/refresh sites while delivering an unparalleled employee experience along with partnering with Security to ensure a safe environment for our employees through innovative capabilities that enable them to work from anywhere.Job Description
Lead mentor and grow a team of Cloud Engineers DevOps Engineers and Site Reliability Engineers (SREs) fostering a culture of ownership collaboration and continuous improvement.
Collaborate with engineering security and product leadership to align cloud and delivery roadmaps with business priorities.
Manage the budget for all cloud consumption and DevOps tooling reporting on key metrics (availability cost) to executive leadership.
Establish and maintain Site Reliability Engineering (SRE) practices including Service Level Objectives (SLOs) error budgets and incident management procedures. This role works closely with our ops director in maintaining 24x7 Operations and uptime of services.
Embed security (DevSecOps) into the CI/CD pipelines by implementing automated security scanning vulnerability testing and secrets management.
Ensure all cloud infrastructure and operational practices meet security and regulatory compliance requirements (e.g. NIST Cybersecurity Framework (CSF) 2.0 ISO/IEC 27001 SOC 2 COBIT and NIST AI Risk Management Framework (AI RMF 1.0)
Oversee monitoring logging and observability solutions to provide proactive system health insights and minimize downtime.
MLOps/AI: Experience and understanding managing infrastructure for Data Science teams including familiarity with MLOps tools (MLflow Kubeflow AWS SageMaker Azure ML or GCP Vertex AI).
Cloud Platforms: Expert knowledge and experience leading enterprise cloud adoption and operations across at least one major provider:
AWS: Solutions Architect - Professional DevOps Engineer - Professional.
GCP: Professional Cloud Architect Professional Cloud DevOps Engineer.
Automation (IaC/CI/CD): Deep practical expertise with:
Infrastructure as Code (IaC): Terraform CloudFormation or Ansible.
Containerization & Orchestration: Docker and Kubernetes (EKS AKS GKE).
Continuous Delivery: CI/CD pipelines using Jenkins GitLab CI or Azure DevOps.
Observability & Security:
Experience implementing centralized monitoring and logging (Prometheus Grafana ELK Stack CloudWatch).
Expertise in DevSecOps practices including security auditing vulnerability scanning and managing cloud IAM roles
Familiarity with data centers commissioning and maintenance and related technologies including compute storage hypervisors such as VMware
Proven security first and security by design mentality with hands on experience in security practices and frameworks such as NIST CIS and certifications such as CISSP and higher or equivalent
Experience managing global teams across multiple time zones
Experience defining policies process and procedure and revamping them as needs change
Proven ability to think big picture but willing to roll up the sleeves and get things done with speed and agility
Demonstrated ability to inspire and grow others and lead with conviction
Communicate clearly and influence others and manage and maintain strong relationships
Proven budget and fiscal management experience
This will require multiple in office days there could be some 10%-20% travel as necessary
Deep understanding of project management agile budget management vendor management and business continuity and disaster recovery planning methodologies and implementation
Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.
As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.
For more information please visit and follow us on Twitter: @GuidewirePandC.
Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.
Required Experience:
Director