Clinical Optimization Throughput SupervisorPart time24 hours per week

At Bristol Health we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients residents and families. We are committed to provide compassionate quality care at all times and to uphold our values of Communication Accountability Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise compassion and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.

Clinical Optimization and Throughput Supervisor

Job Summary:

Accountable for clinical optimization and efficiency in throughput operations The role assumes responsibility for the overall oversight of day to day operations throughput and efficiency in relation to patients and nurse and assessing current staffing needs barriers for admissions and discharges assignment of beds and mobilizing teams in the greatest area of needs. Coordinating of resources and implementing best practices to improve throughput facilitation to support safety increase bed utilization and reduce patient or bed turnaround delays. Resource for nurses in critical assessments medications care delivery and quality an environment conducive to positive collaboration between physicians department heads and staff. Demonstrates the organizations commitment and mission to being the best community hospital in Connecticut.

Essential Job Functions and Responsibilities:

• Provides leadership oversight for throughput efficiency and staffing to clinical teams

• Facilitates the change process as required including promotion of the PFC concept to patients staff physicians and other departments. Uses principles of change theory to insure state of the art services innovative solutions and a sense of direction to department employees.

• Tracks data for admit to bed assignment barriers for admissions and discharges nursing schedules and hours associated with ftes and budget.

• Establishes goals and objectives consistent with division and hospital goals on a participative basis with directors managers and CNO.

• Provides leadership and knowledge to clinical teams to promote workforce engagement

• Monitors and evaluates data monthly and shares outcomes with directors managers and CNO.

• Ensure nursing units are properly staffed and work with schedulers to maintain staffing.

• Acts as a role model for professional practice by being an effective team builder communicator advocate and motivator who understands the issues and concerns of a diverse staff.

• Provides oversight for clinical teams during the day keeping the focus on quality of care staffing admissions and discharges and barriers to throughput

Ensures that 24 hour accountability is maintained for high quality patient care.

• Remains accessible to manager/staff/department leadership on an ongoing basis to assist with problem solving during a scheduled shift.

• Ensure and implement effective problem solving skills for the nursing teams.

• Supports and continues to have input in developing the role of clinical optimization and throughput supervisor.

• Provides feedback and recognition for nursing successes both individually and as members of the team.

Provides a leadership role within the institution.

• Establishes and maintains professional relationships with members of the medical staff and nursing leadership.

• Exercises collaborative skills to work with other departments at all levels to promote Hospital wide goal achievement and inter-team cooperation.

• Communicates effectively with all levels of the organization.

• Promotes an organization wide perspective to enable staff members to better relate to individuals/departments; communicating the overall objectives of the Hospital.

Establishes monitors and maintains quality standards for optimal patient outcomes.

• Develops and maintains a dashboard on QI metrics to support throughput and efficiency

• Oversees clinical staffing to maintain optimal patient flow and care

• Participates in studies or research activities designed to assess professional practice patient focused care and patient outcomes if applicable to enhance throughput nursing practice or the position.

• Utilizes research outcomes for the improvement of practice.

• Utilizes knowledge of current regulatory issues within the framework of JCAHO federal state and local regulatory entities.

• Ensures the revision and development of department policies and makes recommendations as needed

Provides financial management and direction.

• Manage operations in such a way as to maximize unit and hospital wide revenues and spending through most effective use of throughput and staffing.

• Reviews dashboard monthly in relation to operational efficiencies.

• Assesses performance nursing team and interprofessionals and provides appropriate feedback as needed.

Provides direction to the personnel function.

• Addresses performance problems in a positive manner with the primary goal of behavior correction. Arc up concerns to the appropriate manager or director as needed.

• Promote the use of RL solution for tracking safety and behavior concerns

• Provides guidance and direction to staff. Ensures an understanding and adherence to policies and procedures and ensures they are administered on a fair and consistent basis.

Provide oversight and direction to nursing/allied health practice.

• Encourages staff input through shared governance councils.

• Support a culture of a healthy work environment and Magnet principles.

• Supports Patient Care Services division by knowledge and expertise of nursing supervisory role and policies and regulatory requirements/requests.

Maintains responsibilities for own professional growth.

• Regularly evaluates professional areas of strengths and opportunities to improve.

• Seeks out feedback from managers directors and CNO for performance opportunities.

• Seeks opportunities for professional development.

• Shows progress toward achievement of professional and educational goals.

• Achieves and maintains specialty certification.

Educational / Minimum Requirements:

Active Connecticut RN License BSN MSN preferred. Certification in a specialty preferred required within one year of hire

Critical care experience or health care management experience preferred

Job Related Experience Requirements:

Must have in-depth knowledge of nursing practice and expertise and healthcare issues and recommend 5 or more years of progressive responsible healthcare management; strong communication and interpersonal skills with ability to work effectively and collaboratively with nursing colleagues physicians and other healthcare professionals and administrators.

State/Federal Mandated Licensure or Certification Requirements:

Current state of CT license. Certification in Nursing Administration and/or specialty preferred.

Bristol Hospital Mandated Educational Requirements:

General orientation at time of hire. Fire/Safety/Infection Control annually. Other Management programs competencies or Healthstreams as mandated by the institution or specific to the role.

Special Requirements:

Outstanding interpersonal skills to deal with highly diversified employee groups ranging from unskilled to highly professional. Experience in computer systems.

Physical Requirements:

Occasional lifting standing sitting walking and reaching. Occasional lifting up to fifty pounds.

Work Environment:

On feet for extended periods exposure to patient and clinical environments. Works under pressure/stress for extended periods.

Cognitive Requirements:

Strong analytical critical thinking and problem solving; excellent written and verbal skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.