Global Account Manager, Financial Services

AWS is seeking a world class sales professional to manage our global customer and partner relationship with a strategic Capital Markets financial services enterprise customer.

The Global Account Manager is responsible for partnering with the customer to build strategic relationships articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives Solution Architects Business Development Marketing Partners Support Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

They should have a strong leadership presence and be able to command a room in a meeting. They should be seen as an authority in communicating via email phone and face to face. They must be comfortable writing executive briefing documents for and communicating with the most senior executives at the company.

Key job responsibilities
Leading and directing the AWS customer account team.
Identifying and building trusted advisor relationships with key influencers and decision-makers specifically CxOs at the customer.
Working closely with internal AWS teams (executives solution architects business development marketing partners enterprise support service teams and professional services) as well as external SI and ISV partners to support the best business solution for customers.
Defining a CXO relationship strategy within the customer coordinating executive business reviews and maintaining customer satisfaction levels.
Operating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement business judgment is critical.
Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
Participates and leads in the negotiation and closing of various customer agreements.
Maintains an operating knowledge of AWSs service catalog and is able to relate them to solving customers business problems.
Helps define product requirements by understanding and evangelizing the needs of customers. Feedback via PFRs or the service teams.
Working with marketing and communications to develop formal references PR and case studies highlighting impactful customer activity and workloads running on AWS.

A day in the life
Youre surrounded by innovation. Youre empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon its always Day 1.

- 7 years of direct sales or business development in software cloud or SaaS markets selling to C-level executives experience
- 7 years experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent

- Experience with AWS and technology as a service (IaaS SaaS PaaS)
- 5 years of experience working in a global federated enterprise working with multiple business units and influencing governance and policy is a plus.
- Experience in large complex deal negotiations with a successful track record ability to navigate across AWS and the customer in a trusted advisor/consultative approach and establishing credibility quickly with senior level executives across the organizations.
- A strong understanding of AWS and/or technology as a service (Iaas SaaS PaaS) is preferred. Experience managing and orchestrating account team resources on behalf of customers Experience positioning and selling technology to new and existing clients Experience proactively growing customer knowledge and relationships within complex accounts
- Track record of consistent and sustained business and sales performance in complex enterprise sales Ensuring the right sense of urgency and diligence across the company.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.