Catering Sales Manager Waldorf Astoria Beverly Hills

EOE/AA/Disabled/Veterans

What are we looking for

Minimum Years of Experience: one (1) year Hospitality related experience at manager level.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems ()
Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

The annual salary range for this role is $75000 - $85000 and is based on applicable and specialized experience and location.

#LI-MD1

As a leading hotel in the luxury marketWaldorf Astoria Beverly Hillsis looking for a Catering Sales Manager to join theCatering and EventsTeam at this beautiful property!

This Forbes 5-Star AAA 5-Diamond hotel has 170 rooms 6300 square feet of banquet space and 4 food and beverage outlets.This includes an elevated Mediterranean restaurant a rooftop restaurant lobby lounge and in-room dining.

Want to learn moreHotel Website Instagram Facebook

What will I be doing

As Catering Sales Manager your role will encompass the strategic development of targeted market segments including initiating and cultivating new client relationships. You will lead the negotiation process through compelling proposals and contract finalization to secure business opportunities.

• Design innovative menus and event concepts that enhance guest experiences while driving revenue growth
• Maintain and nurture existing corporate and social accounts ensuring long-term partnerships
• Collaborate across internal teams to deliver seamless high-quality service throughout all phases of the event lifecyclepre-event execution and post-event follow-up
• Coordinate event logistics communicating requirements clearly to relevant departments and team members
• Act as the primary point of contact for clients ensuring their expectations are met and exceeded from initial planning to final execution

Specifically your essential functions will be to perform the following tasks to the highest standards:

• To organize plan and prioritize your duties by developing plans and goals.

• Timely communication to internal and external clients via telephone email written documents or in person.

• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.

• Demonstrate knowledge of job systems products systems and processes.

• Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.

• Selling and influencing both internal and external clients.

• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.

• Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.

• Participate in customer site inspections and assist with the sales process as necessary.

• Other duties as necessary based on business needs.

• Regular attendance.