Junior Account Director UK Venues

ABOUT US

SINE Digital is a global leader in media technology and insights for the live entertainment industry. With offices in London and New York we partner with world-class cultural institutions and global brands to drive digital and AI transformation delivering data-led marketing strategies that maximise ticket sales elevate brand awareness and deepen audience engagement.

Our clients include many of the most iconic productions in the West End and on Broadway alongside some of the worlds foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House) Nederlander Theatres LW Theatres LW Tickets and The Royal Court.

ABOUT THE ROLE

Were looking for a Junior Account Director to join SINEs UK Venues team working with clients such as Royal Ballet and Opera LW Theatres and Lightroom to name a few. The ideal candidate is a confident client partner and strategic thinker who can lead relationships drive growth and ensure outstanding digital campaign delivery.

Reporting into the Client Director youll work with our specialist teams in Paid Media SEO OOH Data & Insights and Tech to deliver innovative performance-driven strategies that help our clients reach their audiences and achieve their goals. As a trusted advisor youll provide strategic counsel oversee multi-channel campaigns and mentor junior team members to ensure excellence in every detail. Youll also be trained in the delivery and implementation of new digital products that are on the cutting-edge of marketing science.

If youre an experienced Account Manager or Senior Account Manager with experience in venues or cultural institutions (or with clients in this space). This is a great opportunity to move beyond campaign execution into leadership strategy and commercial ownership.

KEY RESPONSIBILITIES

Client Leadership

• Act as the day-to-day strategic lead for a portfolio of high-profile venue clients
• Build and nurture strong trusted relationships with senior client stakeholders
• Lead strategic conversations identifying growth opportunities and translating business objectives into integrated digital solutions
• Partner with internal specialists to develop data-led insight-driven strategies across Paid Media SEO OOH Data & Insights and Technology
• Present strategies quarterly business reviews and performance updates with clarity and confidence.

Campaign Oversight & Delivery

• Oversee cross-channel campaign delivery to ensure projects meet agreed objectives KPIs and budgets
• Provide guidance and direction to internal teams ensuring deadlines budgets and deliverables are met
• Ensure campaign outputs are aligned with client goals and brand tone
• Maintain operational excellence by proactively identifying and resolving delivery challenges
• Champion the implementation of SINEs cutting-edge marketing science ensuring innovative tools AI-driven insights and data-led strategies are integrated into every stage of campaign planning and execution
• Collaborate with the Data & Insights Tech and Paid Media teams to translate new marketing science methodologies into practical high-performing client outcomes.

Commercial Management

• Support the Client Director in delivering account profitability forecasting and revenue growth
• Identify upsell and cross-sell opportunities in collaboration with the new business team
• Ensure accurate budget management invoicing and financial reporting across accounts.

Leadership & Development

• Mentor and guide Account Managers and Executives fostering growth and best practices across the client service team
• Contribute to internal training thought leadership and knowledge sharing
• Champion collaboration and help strengthen SINEs client service offering and ways of working
• Support the rollout of new AI-powered and automation-based products to clients ensuring smooth adoption and measurable impact
• Support the integration of new tools or systems that enhance project delivery and collaboration.

Experience & Expertise

• 46 years experience in a digital marketing or media agency environment with proven client-facing leadership experience
• Experience working in venues/cultural institutions or working with them through an agency or supplier is preferred
• Strong understanding of digital performance channels including Paid Media SEO CRM and analytics
• Demonstrated success in managing complex multi-channel campaigns and building senior client relationships
• Experience managing budgets forecasting and commercial performance.

Skills & Attributes

• Exceptional client communication and presentation skills - confident clear and persuasive
• Strategic mindset with strong analytical and problem-solving abilities
• Highly organised proactive and detail-oriented able to manage multiple workstreams
• A collaborative leader and team player who inspires trust and energy
• Passionate about digital innovation creativity and continuous learning.

• 25-day holiday allowance excluding Bank Holidays (plus extra time off over Christmas)
• One extra days holiday accrued for each of the first three years of service
• Competitive salary benchmarked annually
• Early Friday finish (3pm) - subject to business requirements
• Enhanced family-friendly and personal leave policies
• Health cash plan (after 3 months) and employee assistance programme
• Hybrid working with home equipment allowance
• Regular free tickets to live events
• Structured personal development and training programmes
• Opportunities to attend industry conferences and shape agency culture

LOCATION

Our stunning offices are based in the heart of Fitzrovia minutes walk from Goodge Street Tottenham Court Road and Warren Street stations. We currently operate a hybrid working week including Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays.

At SINE Digital were committed to creating a workplace where people feel respected valued and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation and were proud to be an equal opportunity employer. Inclusion is more than a policy its part of our culture. We welcome talent from all backgrounds regardless of race colour religion gender identity sexual orientation age nationality disability marital status or any other aspect of identity. If you require any adjustments or support during the recruitment process let us know at

Required Experience:

Director