Senior Solution Advisor WalkMe

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in todays overwhelming digital world. Through WalkMes guidance engagement insights and automation employees are more efficient executives have better visibility into digital usage and organizations maximize the full value of their digital assets to empower digital transformation.

As a Solution Advisor at WalkMe you will act as the conduit between sales and delivery to translate customers business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients and need to have a passion for understanding their needs and expressing the value of WalkMes products and solutions in meeting those needs. This role will report to the Director of Solution Advisory.

What Youll Own

Support the Account Executive by taking a consultative role in the customers evaluation processes including answering all technical questions troubleshooting development/configuration issues and managing escalation to Support and Engineering.

Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem.

Develop strong technical relationships within the various customer teams acting as a trusted advisor.

Communicating the value of WalkMe products through many mediums including phone presentation and live/online product demonstrations.

Manage technical POCs both onsite and offsite

Collaborate on and present custom product demonstrations to support the sales cycle

Aggregate feedback from customer meetings and be able to convey that to product management and Engineering

Speak at field events to both the technical and non-technical

Work as an extension of marketing by promoting product knowledge by writing blogs participating in demo-inspired webinars when needed.

What You Need to Succeed

Strong experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales Solution Advisor Sales Engineer post-sale functional / technical consultant or equivalent.

Examine interpret and articulate complex technical information to audiences of varying technical levels.

Experience working with SAP products and CRM systems such as SFDC preferred

Experience building and presenting demo environments for customers at all levels - engineers to C level executives.

A deep understanding of enterprise technologies and business context.

A strong team player mindset and positive attitud

Fluency inthe English language

Location: Sao Paulo

*Please upload your resume English so that the recruiting team will be able to assess it.

**Please note that the recruitment process for this position will be conducted by the WalkMe recruiting team. Therefore your resume will be shared with the WalkMe team to facilitate the recruitment process and the interviews will also be handled by them.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439934 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid