Office Assistant I

Laramie, WY - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Provide the highest standard of customer service while performing various administrative and clerical duties which assist in the agencys operations and processes.

The Wyoming Department of Family Services work centers around three values

Safe at home;
Giving families opportunities for success; and
Supporting the people who support the families.

Join the DFS Family and Help Wyoming Families Stay Safe at Home!

The State of Wyomings total compensation package is excellent and includes:

Culture of public service and a commitment to work/life balance
Paid holidays vacation and sick leave
Retirement investment options with employer contributions
Comprehensive Benefits package including Health Dental Life Vision Short Term Disability and more with an employer contribution toward premiums
Longevity Pay

Human Resource Contact: Judie Petersen / /

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Processes and reviews routine paperwork and/or enters data into a department log or database.
Maintains department records system including filing scanning retrieving archiving documents researching files etc.
Greets and directs a high volume of visitors deliveries and the general public. Makes calls and answers telephones and may route calls to appropriate staff.
With appropriate information responds to requests for information makes referrals and resolves customer complaints. This may involve research or agency-specialized knowledge.
Performs fiscal functions such as payment and tracking of economic & social services providers.
The specialized nature of the job may be required to train/guide others in an agency-specific process.

Qualifications

KNOWLEDGE:

Knowledge of word processing spreadsheet and email programs.
Knowledge of reviewing and editing documents for accuracy and completeness.
Knowledge of methods used to deal with the public tactfully.
Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
Knowledge of the preparation of records reports and correspondence.

MINIMUM QUALIFICATIONS:

Education:

High School Diploma

Experience:
0-2 years of progressive work experience (typically in Business Office Communications)

Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business Office Communications)

Certificates Licenses Registrations:
None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
Special physical demands are not required to perform the work.

NOTES:

FLSA: Non-Exempt
All positions within the Department of Family Services will require a background information check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

Click here to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION:Provide the highest standard of customer service while performing various administrative and clerical duties which assist in the agencys operations and processes.The Wyoming Department of Family Services work centers around three valuesSa...