Director of Shared Services

Director of Shared Services

Job title: Director of Shared Services

Reports to: Vice President Global Clients Datacenters

Location: United States (remote)

Salary: $200000.00/yr - $230000.00/yr

About our team

We are a dynamic dedicated team that provides management and support for a global guarding services account that

spans across 30 countries. Our client is an industry-leading datacenter organization and we pride ourselves on delivering

best-in-class solutions through our teams made up of Security Operations Business Operations Shared Services Threat

and Incident Management Environmental Health and Safety and Human Resources. As part of this team youll be part of

our leadership team and work alongside a group of professionals that are committed to excellence and innovation.

About the role

The Director of Shared Services (DOSS) oversees a global team supporting the worldwide security operations team that

protects the critical datacenter infrastructure for a complex multi-hundred-million-dollar client account. This leader

manages multiple service pillars including Project Management Business Reporting Technical Communications Logistics

Training and Compliance to enable the work of our security operations team. This role provides executive-level direction

aligns Securitas and client objectives and drives program performance service delivery and global consistency across all

regions. This role requires a forward-thinking professional with a strong command of security operations a passion for

operational excellence and the ability to lead and inspire high-performing teams in a dynamic fast-paced environment.

What youll do

In this role youll strategically align and operationalize shared services initiatives to support global datacenter security

operations. Youll advise senior leaders oversee program goals and deliverables and ensure SLAs and KPIs are

consistently met. Responsibilities include managing and developing staff performance improving processes building

strong client and internal relationships and fostering cross-functional collaboration across time zones. Youll also lead

program-wide initiatives that promote efficiency and innovation create executive-level reports and presentations and

ensure consistent communication across all teams. As the key contact for Shared Services-related matters youll help

shape the strategic direction of the organization while maintaining a high standard of service delivery.

What you need to apply

We are looking for a seasoned professional that has a bachelors degree in business management or a related field with

10 years of progressive leadership experience in multi-disciplinary shared service functions including at least 35 years

at the director level. Global multi-region operations experience is required and a background in datacenters is preferred.

This position requires strong leadership communication and analytical skills as well as the ability to influence without

direct authority and build relationships at all organizational levels.

The ideal candidate is a strategic thinker effective communicator and results-oriented leader capable of driving

performance in a fast-paced global environment with demonstrated success in aligning shared services strategy with

operational and business goals.

This position involves domestic and international travel (approximately 30% of the time) so a passion for travel (and a

valid passport) is essential. This role will also require flexibility to work nights and weekends (when needed) to support

global staffing issues high priority events and off-hours incidents.

All applicants to this role must have reliable means of communication reliable means of transportation (public or private)

to get to/from work the legal right to work in the country where the position is located and the ability to speak read and

write in English proficiently.

What youll get

We believe great work deserves great rewardsand were committed to staying competitive. This role offers a base salary

of $200000 to $230000. That range is based on the Greater Seattle Area and may flex depending on your experience and location.

What we offer

• 100% coverage of medical benefits

• Dental and Vision

• 401(k) 50 cents matched for every $1 up to 6%

• Company-paid life and AD&D insurance

• Voluntary short-term disability and long-term disability

• Employee assistance program

• 4 floating holidays

• 10 paid holidays

• 2 weeks vacation every year

• Paid Family Leave - up to 12 weeks a year in accordance with State law

The extra stuff

This position requireswith or without reasonable accommodationthe physical and mental ability to perform all

essential job functions effectively. This includes maintaining composure under pressure while interacting with clients

authorities executives and staff; working independently without direct supervision; and managing multiple tasks

simultaneously. The role involves regular use of a computer and keyboard frequent lifting or moving of items up to 10

pounds and occasional lifting of up to 25 pounds. Visual acuity for both near and far distances as well as the ability to

adjust focus is required. The position may involve handling sensitive or confidential information and requires flexibility in

scheduling to meet operational demands.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.