Claims Investigator Full Time

Claims Investigator Full Time

Location: Orlando Florida

Uncover the Truth. Protect the Integrity. Advance Your Career.

At CoventBridge Group every claim tells a story and as a Claims Investigator youll be the one uncovering it. Using your investigative instincts field experience and attention to detail youll help clients get the answers they need and ensure claims are resolved with accuracy and fairness.

Join a global leader in full-service investigations where integrity meets action and every day brings a new case and a new challenge.

At this time CoventBridge is not considering candidates who require visa sponsorship currently or in the future including but not limited to H-1B H-2B E-3 TN O-1 F-1 (OPT/CPT or J-1 Visa Statuses.)

What Youll Do:

As a Claims Investigator youll combine analytical skill with real-world investigation techniques to uncover facts document findings and deliver objective results. You will:

Conduct complex field investigations involving multiple claim types.

Submit daily updates summarizing your progress and observations.

Manage your time effectively to maintain client billable hour expectations.

Write detailed professional statements and investigative summaries.

Deliver clear client-ready reports that meet CoventBridges quality standards.

Perform scene investigations background checks and courthouse research.

Operate safely and remain alert while driving during field assignments.

Your curiosity and persistence will turn each case into a story built on truth and evidence.

What Youll Bring:

Were looking for investigators who are driven professional and dedicated to uncovering facts with accuracy and integrity.

Hold a valid Florida Investigator license (or eligibility for licensure in surrounding states).

Demonstrate at least 1 year of field investigations experience including face-to-face statements and report writing.

Travel across multiple states as needed to complete case assignments.

Investigate claims related to product auto general liability Workers Compensation disability life insurance and contestable death cases.

Adapt to variable schedules including nights and weekends when required.

Maintain a reliable fuel-efficient vehicle and required insurance coverage.

Equip yourself with a digital recorder laptop (Windows OS) and necessary investigative tools.

What Youll Need:

To qualify for this position applicants must possess the following:

An Associates or Bachelors degree in Criminal Justice or a related field.

Strong report writing skills.

Bring prior experience as a Private Investigator detective or law enforcement professional.

Understand investigative processes insurance law and claim procedures.

Excel in report writing and typing (50 WPM) with accuracy and attention to detail.

Thrive under pressure and maintain professionalism in sensitive situations.

Demonstrate self-motivation accountability and sound judgment.

Benefits

We believe great work deserves great rewards. Heres what you can expect when you join our team:

Home-based work and flexible scheduling

Competitive pay with monthly vehicle allowance

Paid time off

Company fuel card and company-issued cell phone

Medical Dental Vision plans

Employer-paid Life LTD STD insurance

401(k) with company match

Travel and report writing compensation

Licensing fees paid by company

Paid ongoing career advancement training

Expense reimbursement with minimal out-of-pocket expenses

About Us:

CoventBridge Group is a global leader in full-service investigations providing: Surveillance SIU and Compliance Claims Investigation Counter-Fraud Programs Desktop Investigations Social Media Record Retrieval Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices deploys robust case management technology customized to clients needs and delivers worldwide coverage via its 700 employees and affiliates worldwide.

CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin caste disability veteran status and other legally protected characteristics and maintains a drug-free workplace.

CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact: Human Resources; ;