Job Description
We are seeking a dedicated Customer Account Representative to join our expanding team. This role is responsible for managing client accounts ensuring seamless communication and delivering high-quality support that aligns with client expectations and company standards. You will serve as the primary point of contact for clients helping them navigate services resolve inquiries and maintain a strong professional relationship.
Responsibilities
Manage and support assigned customer accounts with a high level of professionalism
Maintain ongoing communication with clients to ensure satisfaction and effective service delivery
Address client questions concerns and requests in a timely and accurate manner
Coordinate internally to ensure client needs are met efficiently
Monitor account performance and identify opportunities for improvement
Maintain detailed and organized records of client interactions and account activity
Qualifications :
Qualifications
Strong communication and interpersonal skills
Ability to manage multiple accounts and prioritize tasks effectively
Excellent problem-solving abilities and attention to detail
Professional demeanor and the ability to build long-term client relationships
Comfortable working both independently and collaboratively
Strong organizational skills and adaptability in a fast-paced environment
Additional Information :
Benefits
Competitive salary: $59000 $62000
Growth opportunities within a rapidly developing company
Skill development in account management customer service and professional communication
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more