Account Install Representative
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Account Install Representative - Global Health Benefits
Job Code: P01042
Job Description Summary
Administers the installation of assigned client accounts including but not limited to: structure and billing set up data base loading ID card set up benefit package build and set up for client and broker website addition provides support to assigned accounts by responding to inquiries or resolving complex issues.
Role Summary:
The Account Installation Representative is responsible for implementing new business maintaining renewals maintaining changes to accounts and terminating clients. All client account set up are managed by the benefits team. This position requires critical thinking and technology driven with critical need for attention to details ability to multi-task in a fast paced environment and meet tight deadlines and turnaround times.
Primary Responsibilities include but are not limited to:
- Administers the installation of assigned accounts including but not limited to: structure and billing set up eligibility collection data base loading and ID cards.
- Provides support to assigned accounts by responding to inquiries or resolving issues of concern
- Conduct detailed review of eligibility and plan benefit information
- Data base loading including but not limited to; client coverage premium enrollment and benefit plan information
- Responsible for ID card distribution and maintaining all tracking tools as it pertains to the account installation
- Responsible for implementing benefit premium and structure changes for existing clients
- Provide Sales/Account management support by responding to inquiries or resolving issues of concern
Competencies:
- Action Oriented
- Customer Focus
- Drive for Results
- Learning on the Fly
- Organizing
- Priority Setting
- Problem Solving
- Time Management
Qualifications:
- High School Degree or equivalent required
- Strong verbal and written communication skills required
- Ability to identify system enhancements for increased effectiveness.
- Experience using Microsoft Office Suite (Excel Outlook Word PowerPoint Access); Excel proficiency (vlookup pivot tables)
- US or International Health Insurance knowledge preferred
- Prior Benefit Installation Experience a plus
- Good knowledge and understanding of Account Installation and business/operating processes and procedures
About The Cigna Group
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
