Logistic Operator (OB Returns)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Download and analyze daily data from the Transportation Management System (TMS)
- Track and trace shipments in transit using carrier web trackers and email communications
- Manually upload Proof of Delivery (POD) documents to the TMS to support carriers as needed
- Validate PODs to ensure they are signed by receivers correspond to the correct shipments and are properly transferred from TMS to SAP
- Identify and report deliveries with Over Short or Damaged (OSD) notations on PODs to the CSR team
- Summarize and document issues or exceptions within the TMS
- Generate ad-hoc reports and support the monitoring of Customer Service Representative (CSR) Group Key Performance Indicators (KPIs)
- Accurately perform data entry tasks and maintain organized records
- Develop a thorough understanding of internal logistics processes to support carrier education
- Stay current with logistics industry standards and best practices
- Communicate all ongoing issues exceptions and concerns to the Team Leader in a timely manner
Qualifications :
Skills and Specifications
- Prior experience as a Supply Chain Planner Specialist or in the logistics industry is highly preferred
- Proficient in Microsoft Office Suite especially Excel (including VLOOKUPs and pivot tables) and Outlook
- Strong clear and concise communication skills
- Positive attitude with the ability to manage assignments independently
- Ability to thrive in a high-volume environment while maintaining accuracy
- Excellent prioritization skills able to shift focus to urgent issues without neglecting routine duties
- Quick learner adaptable to new systems and sudden changes
- Highly organized with strong follow-up abilities
- Detail-oriented with a keen sense of urgency and the ability to escalate issues appropriately
- Capable of building and maintaining professional relationships with customers and carriers
Education and Qualifications
- Bachelors Degree 1-2 years of related experience
- Associates Degree 3-4 years of related experience
- High school Diploma or No degree 4-5 years of related experience
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Inventory Control
- Quality Assurance
- Six Sigma
- Lean
- Process Improvement
- Warehouse Experience
- Materials Handling
- Acquisitions
- Box Truck Experience
- Quantitative Analysis
- Quality Control
- Logistics
