Guest Service Agent
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Elysia Wellness Retreat located in the heart of the Hunter Valley is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional wellness-focused experiences.
About the Role
As a Guest Service Agent youll provide friendly professional service at the front desk assisting with check-ins check-outs and guest enquiries. Youll play a key role in creating memorable experiences in a serene retreat environment.
Key Responsibilities
- Greet and welcome guests with warmth and professionalism
- Manage check-ins check-outs and reservations
- Provide information and assistance to enhance guest experience
- Maintain presentation and organisation of the front desk area
- Support the team in smooth daily operations
Qualifications :
What Were Looking For
- Previous experience in hospitality or customer service (preferred)
- Strong communication skills and professional presentation
- Positive friendly and approachable attitude
- Flexibility to work casual shifts including weekends and evenings
- Passion for wellness and guest service
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
