Supervisor, Mailroom
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The purpose of this job is to provide front line support for day-to-day mailroom activities.
In this role you will:
- Supervise and direction and support to mailroom team; coordinate and deliver all incoming outgoing intercampus mail; direct last-minute requests
- Manage and create overnight shipping accounts (EDI); work directly with our FedEx Account Manager to resolve discrepancies
- Maintain departmental post office boxes permits and expense records; reconcile transactions for shipping handling and supply
- Reconcile overnight shipping and postal service discrepancies allocated to travel centers; perform chargebacks
- Resolve shipping or postal discrepancies for campus personnel and vendors; ensure incorrect or undeliverable mail is returned or revised
- Provide assistance and recommendations to team members for postal service options comparative costs and delivery methods
- Perform periodic inventory reconciliation of supply items and postage
- Create shipping accounts for all corporate offices regional managers and travel centers; reconcile incorrect parcel shipments
- Maintain a training program for all suspicious packaging and reporting methods
- Provide pickup delivery and personal courier services for the executive staff; set up meeting spaces for training and special events
- Establish a point-of-contact and location for incoming and outgoing mail for all departments
Qualifications :
- High school diploma or equivalent certificate required
- Valid Tennessee state drivers license required
- Minimum three years mailroom experience required
- Intermediate Microsoft Office skills
- Proficient in mathematical calculations
- FedEx Ship Manager
- Excellent written and verbal communication skills
- Customer service oriented
- Ability to collaborate and work as a member of a team
- Strong attention to detail
- Ability to work in heavily populated areas during normal work hours
- Ability to multitask
- Strong organizational skills
- Ability to direct team member activities
- Lift and move 50 pounds
- Ability to load and unload vehicles
- Exposure to inclement weather
Additional Information :
Nation-wide Medical Plan/Dental/Vision
401(k) Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more
