Instructional Designer – WMATA TTDV Program (Entry to Mid-Level)

ICF

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profile Job Location:

Rockville, MD - USA

profile Monthly Salary: $ 66730 - 113440
Posted on: 15 days ago
Vacancies: 1 Vacancy

Job Summary

ICF is seeking Instructional Designers (Entry to Mid-Level) to support the WMATA Technical Training and Development Division (TTDV) in the design development and evaluation of high-quality training programs for rail bus and maintenance personnel. These roles will be part of a multi-disciplinary team working under WMATAs Safety and Readiness Department to create modern learner-centered instructional content that improves workforce readiness and operational excellence.

This is more than just a design projectits an opportunity to shape how thousands of people learn perform and stay safe across one of the nations largest public transit systems. WMATAs workforce keeps the D.C. region moving every day and your work will directly help train operators mechanics and maintenance teams to perform at their best. Youll use creativity and modern learning technologies to turn complex technical procedures into engaging accessible training that makes a real impact on safety efficiency and community trust. Its hands-on meaningful instructional design that helps move an entire city.

Work Environment:

Fully remote in the DMV area with periodic meetings or workshops onsite in Landover MD or other Metro facilities.

Standard schedule: MondayFriday 7:00 AM 4:00 PM ET (flexible).

Key Responsibilities:

  • Design and Develop Instructional Content: Create engaging instructor-led computer-based and blended learning materials (presentations handouts CBT modules job aids and assessments).
  • Apply Instructional Design Principles: Ensure all content aligns with adult learning theory ADDIE methodology and WMATAs technical and safety standards.
  • Collaborate with SMEs: Partner with technical experts and training staff to analyze existing materials clarify content and produce learner-friendly designs.
  • Support Evaluation Efforts: Assist in developing and implementing learner assessments surveys and feedback instruments to gauge training effectiveness.
  • Maintain Quality and Accessibility: Ensure compliance with Web Content Accessibility Guidelines (WCAG 2.2) and consistent use of templates style guides and Metro branding.
  • Participate in Design Reviews: Support peer and client reviews to confirm technical accuracy and alignment with project goals.

Basic Qualifications:

  • 3 years of total work experience
  • 2 years of experience in Instructional Design curriculum development or training delivery
  • Minimum 1 year of demonstrated knowledge of adult learning principles and ADDIE methodology
  • Minimum 1 year of experience with e-learning authoring tools such as Adobe Captivate (Classic or New)
  • Minimum 1 year of experience with Microsoft Office Suite and Adobe Creative Cloud (InDesign Illustrator Acrobat

Preferred Qualifications:

  • Bachelors degree in Instructional Design Education Communications or a related field
  • Experience developing technical or safety-related training programs (transit transportation or public works preferred)
  • Strong writing editing and organization skills
  • Ability to write and structure training at an 8th-grade reading level for clarity and accessibility
  • Familiarity with SCORM packaging and Learning Management Systems (LMS)
  • Familiarity with accessibility and 508/WCAG compliance standards
  • Experience applying Kirkpatrick or Phillips ROI models to measure training effectiveness

Working at ICF

ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.

Candidate AI Usage Policy

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$66730.00 - $113440.00

DC Remote Office (DC99)

Required Experience:

Manager

ICF is seeking Instructional Designers (Entry to Mid-Level) to support the WMATA Technical Training and Development Division (TTDV) in the design development and evaluation of high-quality training programs for rail bus and maintenance personnel. These roles will be part of a multi-disciplinary team...
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Key Skills

  • System Design
  • Classroom Experience
  • Learning Technology
  • Instructional Design
  • Adult Education
  • SCORM
  • LMS
  • Training & Development
  • Adobe Dreamweaver
  • Adobe Captivate
  • Curriculum Development
  • Web Accessibility

About Company

Company Logo

About ICF: The Integral Coach Factory is one of the earliest production units of independent India. It was inaugurated by the first Prime Minister of India Pt. Jawaharlal Nehru on 2nd October, 1955. Later the Furnishing Division was inaugurated on 2nd October, 1962 and the production ... View more

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