Logistics Operator (Outbound Returns)
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Download and analyze daily data from the Transportation Management System (TMS)
- Track and trace shipments in transit using carrier web trackers and email communications
- Manually upload Proof of Delivery (POD) documents to the TMS to support carriers as needed
- Validate PODs to ensure they are signed by receivers correspond to the correct shipments and are properly transferred from TMS to SAP
- Identify and report deliveries with Over Short or Damaged (OSD) notations on PODs to the CSR team
- Summarize and document issues or exceptions within the TMS
- Generate ad-hoc reports and support the monitoring of Customer Service Representative (CSR) Group Key Performance Indicators (KPIs)
- Accurately perform data entry tasks and maintain organized records
- Develop a thorough understanding of internal logistics processes to support carrier education
- Stay current with logistics industry standards and best practices
- Communicate all ongoing issues exceptions and concerns to the Team Leader in a timely manner
Pay rate: $25 - $27/hr. (D.O.E)
Qualifications :
- Prior experience as a Supply Chain Planner Specialist or in the logistics industry is highly preferred
- Proficient in Microsoft Office Suite especially Excel (including VLOOKUPs and pivot tables) and Outlook
- Strong clear and concise communication skills
- Positive attitude with the ability to manage assignments independently
- Ability to thrive in a high-volume environment while maintaining accuracy
- Excellent prioritization skills able to shift focus to urgent issues without neglecting routine duties
- Quick learner adaptable to new systems and sudden changes
- Highly organized with strong follow-up abilities
- Detail-oriented with a keen sense of urgency and the ability to escalate issues appropriately
- Capable of building and maintaining professional relationships with customers and carriers
- Bachelors Degree / Associates degree Preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract
Key Skills
- Shipping & Receiving
- Inventory Control
- Data Entry
- AS400
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Warehouse Experience
- Office Experience
- Dispatching
- Microsoft Excel
- Logistics
About Company
WJ Company - is a company with a purpose to bring amusement to the world. Its an innovative technology company for green services, Was formally established in March 2020. The game products were officially launched in August 2020 gaining unanimous high evaluation.
