Access Services Librarian

ACCESS SERVICES LIBRARIAN

The Access Services Librarian provides leadership in delivering responsive user-centered services as the primary public services point of contact for students faculty and visitors.

This position oversees the daily operations of Access Servicesincluding circulation collection access and stack maintenance course reserves and media equipmentensuring that collections and materials are available organized and discoverable.

In addition to managing access services operations and its student staffing the librarian serves as coordinator of campus-wide Open Educational Resources (OER) initiatives acts as the institutional liaison to the Virtual Library of Virginia (VIVA) and backup to the Resource Sharing Librarian. The position also serves as a departmental liaison and contributes to the librarys Collection Development team supporting the strategic management of the librarys resources and services.

The Access Services Librarian collaborates closely with library and campus partners to provide seamless efficient service delivery and continuous improvement in user experience nurturing a welcoming and inclusive environment that promotes engagement research and learning.

RESPONSIBILITIES:

Oversees and manages circulation and all related processes (to include):

• Recruits trains schedules supervises and assesses student workers for public service positions in collaboration with Human Resources and the Office of Career Development.
• Assists users with utilization of library & media equipment including copiers computers printers LCD panels digital equipment etc.
• Communicates circulation policies and issues to staff campus community or reciprocal libraries as necessary.
• Ensure process and procedure documentation is created and maintained as up-to-date and the library website is updated to reflect current procedures and workflows.
• Maintains Access Services Key Performance Indicators (KPIs) monthly including circulation transactions (checkouts renewals returns) patron registrations etc. for data-driven decisions.
• Maintains patron database.
• Maintains the circulation module in the Integrated Library System (ILS). Maintains records and runs reports with monthly and yearly circulation statistics.
• Manages reserve materials and media equipment.
• Manages sorting shelving and shifting of library books and publications to maintain the correct shelf order of items.
• Resolves overdue missing and unreturned items each semester.
• Responsible for stacks maintenance management which includes conducting annual inventory projects conducting missing/lost searches shifting re-setting shelves and assessing space for growth of library collection.
• Responsible for the nearby student printer and public copier e.g. paper toner and reporting maintenance.
• Collaborate with campus partners on outreach and events occurring in the FLC.
• Coordinates and mediates scheduling of meeting rooms with Campus Events and BC Community.
• Coordinates disaster preparedness and emergency procedures with the FLC Director the library team and Campus Police while training student staff for appropriate responses.
• FLC Liaison to Student Life and Campus Events.
• Manages billing processes between WMS and the Colleges Office of Finance.
• Serve as backup for any uncovered shifts which may include evenings and weekends.
• Provide reference support to individuals and groups within the college community virtually and in person at the public services desk including evening and weekend hours as necessary.
• Responsible for Open Education Resources to the campus community and as liaison with the Virtual Library of Virginia.
• Engages in current trends for professional access services librarianship especially inclusion technology and management and professional development activities.
• Serves as a liaison to academic departments and participates on the Collection Development team.
• Serves as backup for the Resource Sharing Librarians Interlibrary Loan process.
• Uses strong customer service skills.
• Demonstrates a positive collaborative attitude with excellent oral written and interpersonal communication skills with all faculty and staff.
• Performs other duties as assigned.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE:

• Bachelors degree in a related field required.
• ALA-accredited masters degree required.
• 2 years of supervisory experience preferred.

SKILLS AND ABILITIES:

• Strong customer service skills required.
• Strong supervision skills required.
• Demonstrated ability to develop implement and monitor effective recordkeeping processes policies procedures and workflow required.
• Computer technology skills for communication data gathering and reporting required.
• Demonstrated competency with an integrated library system networks and library operations preferred.
• Familiarity with Springshares LibStaffer service point scheduling tool preferred.
• Familiarity with OCLCs Worldshare Management System (WMS) preferred.

Pay is competitive and salary is commensurate with experience. This full-time position offers a full benefits package including paid tuition at the College for eligible dependents.

GENERAL INFORMATION: Bridgewater College was founded in 1880 as a coeducational liberal arts college to serve the local community. Located in the scenic Shenandoah Valley just minutes outside of Harrisonburg and within driving distance of Charlottesville Washington D.C. and Richmond Bridgewater is home to a total student body of approximately 1450 from 27 states and 19 countries. Bridgewater students study more than 60 majors and minors in addition to four graduate programs and 10 pre-professional programs. Bridgewater College is an NCAA DIII school with approximately 40 percent of its students participating in intercollegiate athletics on 25 teams. To learn more about Bridgewater College visit:

APPLY:Complete the online application.

DEADLINE:Review of applications will begin immediately and will continue until the position is filled.

FOR ADDITIONAL INFORMATION:Email Human Resources at

COMMITMENT TO EQUAL OPPORTUNITY:Bridgewater College an equal opportunity provider and employer is a welcoming and vibrant workplace. All qualified applicants will receive consideration for employment without regard to race color national or ethnic origin sex marital status disability religion age veteran status political affiliation or any other characteristic protected by law.

Non-Discrimination Notice: SECURITY REPORT AND ANNUAL FIRE SAFETY REPORT:The Bridgewater College Annual Security Report and Annual Fire Safety Report summarizes policies on campus security and personal safety crime prevention fire safety and crime reporting and includes crime and fire statistics for the past three years: request a printed copy please call