Technical Responsibilities & Required Experience:
- Strong working knowledge of Cisco and Juniper switch operations with expertise equivalent to CCNA and JNCIA certification levels.
- Hands-on experience with Fortinet firewall operations and configurations.
- Independently handle 2nd level support tasks and on-call duties across all technologies and environments within the Shell infrastructure including:
AdminLAN & Management Network
FCI Central and FCI On-Prem
Secure Hosting ACI
- Perform complex network changes including OS upgrades device migrations and end-of-life device management.
- Good to have execute a wide range of operational processes including:
Request Fulfillment
Change Management
Incident & Problem Management
- Documentation Management
- Full ownership of related ticket administration across all processes.
- Participate in and support customer audits including preparation of documentation and coordination efforts.
- Generate and submit monthly and quarterly security reports in support of audit and compliance requirements.
- Active involvement in complex infrastructure projects covering:
- Relocation Deployment Lifecycle Management and Consolidation activities
- Manage and support console servers and maintain accurate IP address management.
- Knowledge sharing and collaboration within the team is essential and expected.
Additional Information :
Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing offer letters on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - .
Stay vigilant. Protect yourself from recruitment fraud!
To know more please visit : Fraud Alert
Remote Work :
No
Employment Type :
Full-time
Technical Responsibilities & Required Experience:Strong working knowledge of Cisco and Juniper switch operations with expertise equivalent to CCNA and JNCIA certification levels.Hands-on experience with Fortinet firewall operations and configurations.Independently handle 2nd level support tasks and...
Technical Responsibilities & Required Experience:
- Strong working knowledge of Cisco and Juniper switch operations with expertise equivalent to CCNA and JNCIA certification levels.
- Hands-on experience with Fortinet firewall operations and configurations.
- Independently handle 2nd level support tasks and on-call duties across all technologies and environments within the Shell infrastructure including:
AdminLAN & Management Network
FCI Central and FCI On-Prem
Secure Hosting ACI
- Perform complex network changes including OS upgrades device migrations and end-of-life device management.
- Good to have execute a wide range of operational processes including:
Request Fulfillment
Change Management
Incident & Problem Management
- Documentation Management
- Full ownership of related ticket administration across all processes.
- Participate in and support customer audits including preparation of documentation and coordination efforts.
- Generate and submit monthly and quarterly security reports in support of audit and compliance requirements.
- Active involvement in complex infrastructure projects covering:
- Relocation Deployment Lifecycle Management and Consolidation activities
- Manage and support console servers and maintain accurate IP address management.
- Knowledge sharing and collaboration within the team is essential and expected.
Additional Information :
Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing offer letters on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - .
Stay vigilant. Protect yourself from recruitment fraud!
To know more please visit : Fraud Alert
Remote Work :
No
Employment Type :
Full-time
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