Director, Client Value Proposition, Insurance
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Requisition ID: 241588
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Leads and oversees creditor insurance product development management and customer value proposition design for the Insurance Canada franchise by developing and managing product offerings that meet customer needs. Responsible for establishing relevant and meaningful offerings and collaborating on optimized customer journeys while ensuring business strategies plans and initiatives are executed / delivered in compliance with governing regulations internal policies and procedures. Also responsible for supporting the English Caribbean Region with product strategy and development.
Is this role right for you In this role you will:
Lead the design and development of new product offerings and continuous improvement to existing products. This includes all business line partner integration efforts with Credit Cards RESL Unsecured Line of Credit Digital Factory and with our strategic insurance company partners.
Collaborate on the design of optimized customer journeys across the entire insurance value chain (in consultation with the Scotia Digital CB technology and our internal and external business partners to drive improved value for our customers and overall retention growth and profitability
Perform customer segmentation analysis (with Business Analytics) for optimized revenue and customer lifetime value analysis to drive the right solutions for each segment.
Product Bundling & Pricing: Craft product bundles/discounts to increase customer retention and offer a competitive product. Understand product profitability drivers and contribution to NIAT.
Leverage market research and develop competitive analyses in collaboration with the Sales Optimization & Growth team to inform business decisions.
Product Expertise: Internalization of product expertise/knowledge across insurance products and carriers
Advise and work with our external partners to define and evolve business needs and requirements for the Creditor platform evolution.
Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
Support the English Caribbean Market with product expertise as required.
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts retains develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team.
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships systems and knowledge.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
Highly knowledgeable in Creditor or other individual insurance products.
7 years experience in developing insurance product strategy.
Experienced in delivering transformational projects in a large company.
Excellent persuasion and negotiating skills to build constructive supported solutions often in the absence of direct decision authority
Thorough understanding of insurance and financial planning concepts
Ability to manage multiple tasks at once with limited support.
Excellent planning and strategic thinking skills with solid understanding of P/L levers and competitive landscape
Highly proficient power point skills with the ability to build long term strategies and execute on the plans
Bachelors degree in Business and/or MBA or advanced degree preferred
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Director
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
