The Role
Welcoming guests to the hotel whilst providing prompt courteous and efficient check in and check out
Look after overall safety and security of the hotel during night shift
Manage the night audit process using Ariel Robotic system
Support the night manager and Front Office Leadership team in driving hotel targets
Meeting and exceeding guest expectations and confident handling of customer complaints in an efficient and proactive manner
Qualifications :
What we are looking for
A natural ability to authentically connect with people
Excellent time management skills
Previous Front Office experience is desirable
Previous experience with Opera Cloud is favourable
Exceptional communication skills
Can work graveyard hours 11pm to 7am 5 nights/week (full time 38 hrs/week)
Valid NSW RSA
Candidates to have Full time work right in Australia
Additional Information :
What We Offer
A fun and supportive work environment with a dedicated management team
Exciting career growth and development opportunities within the hotel and across the Accor group
HIGA 2020 Managerial Salary Absorption $75915 super
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more