Manager, Communications

Our Global Enterprise Communications and Events team is at the forefront of creating a positive employee experience and informing engaging and inspiring Visas 34K employees around the world. We are responsible for creating internal campaigns programs and events that inform leaders and colleagues about the companys strategic business priorities cultural programs and large-scale change. We are looking for a resourceful detail-oriented proactive creative and collaborative Communications Manager to join our team to lead in developing and executing multi-channel campaigns. The ideal candidate has strong internal communications experience and brings an entrepreneurial mindset.

Responsibilities: 

• Lead communications plans and programs for Visas culture and transformation initiatives including Visas Leadership Principles the companys Employee Engagement Survey results and large-scale change management programs.
• Develop comprehensive communications plans that outline key objectives target audiences strategic approach and success measures and present to senior communications leadership.
• Write and distribute content including digital and social copy intranet articles emails to leaders and all employees talking points speaker scripts video scripts event invitations and presentation slides. 
• Partner with the Internal Digital Platforms team and external agency teams to plan project manage and execute creative digital employee campaigns across key internal channels.  
• Support communications and logistics for internal events including the CEOs quarterly Town Halls annual leadership meetings and other marquee events.
• Project manage communications initiatives including scheduling meetings setting agendas developing slides managing stakeholder reviews and approvals aligning on cross-functional roles and responsibilities and creating workback plans to meet deliverable timelines.
• Host strategy meetings with client and partner teams to build consensus make decisions and drive cross-functional alignment.
• Report and track metrics to ensure success is measured against goals. 
• Maintain an archive of communications materials and historical information. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) 

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
• Bachelors degree in English communications public relations journalism marketing or related discipline
• Be passionate about effective and creative employee communications that inform and engage diverse employee groups enhance their sense of common purpose and enable impact.
• Blend strategic thought and tactical delivery creating and delivering communication plans and activities that achieve clear and measurable outcomes.
• Build effective relationships and strong rapport with a wide range of colleagues including leaders working collaboratively but also advising and challenging constructively in a collegiate style.
• Be comfortable working with and adapting to change and working at pace. Pay attention to detail especially when juggling a high volume of work.
• Be flexible and motivated in times of ambiguity or conflicting deadlines. Able to manage your time and resources to deliver on time and at high standard.
• Be proactive and demonstrate initiative in starting new projects or thinking of new ways in maximizing existing programs to support our employee communication goals.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 109800 to 168600 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time