Business Process Improvement Consultant

Title: Business Process Improvement Consultant
Division Name: Finance and Planning
Department: Vice President Finance & Planning

Job Summary

Business Process Improvement (BPI) Consultant works with and alongside business partners to successfully achieve their operational goals meet University strategic goals and improve organizational processes. The BPI Consultant collects data about an organizations operations to improve its systems and processes. Their primary duties include researching business processes determining root causes of inefficiencies exploring appropriate solutions and making reports to the process owner and divisional leadership with recommendations and analysis of potential impacts of their recommendations. The BPI Consultant will also help process owners to identify and select appropriate performance measures that can be tracked over time. The incumbent in this position is expected to work independently use their professional training and judgment to identify both challenges and potential solutions and work collaboratively with others to optimize business processes.

Additional Information

The Organizational Performance Office is a new unit in the Finance and Planning Division at the University. the incumbent in this position will play an instrumental role in the establishment and development of the new unit building relationships with key stakeholders and building organizational capacity through their work with partners.

Salary Rate / Pay Rate

$65000 - $80000/annual

Required Qualifications

1. Bachelors (or higher) degree (Transcript required - may be unofficial)
2. At least two (2) years of full-time (or part-time equivalent) professional business financial and/or managerial work experience.

Preferred Qualifications

1. Knowledge of and experience applying Lean/Six Sigma process improvement methodologies.
2. Project management experience

Work Hours

Core work hours: Monday - Friday 8:00 a.m. - 4:30 p.m.

Hybrid work location (typically a 3-2 split where on-site work required 3 days per week with 2 days remote work/week allowed subject to periodic review and satisfactory performance)

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods of time.
3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

December 2025/January 2026

Required Applicant Documents

Resume
Reference List (include at least two professional references with contact information)
Cover Letter (explain relevant work experience and how you meet the minimum/preferred qualifications
Transcripts - See Special Instructions to Applicants for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including but not limited to the education and work history portions. Be specific on your work history including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however it will be converted to a full-time equivalency to determine combined length of experience. Please do not put see resume in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (maybe unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veterans Preference points on the exam appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011 Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position you will receive a score calculated based on your education and experience and your name will be placed on the active employment register by exam score. After the application deadline the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois drivers license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

University Benefit Highlights:
-Insurance benefits including health dental vision and life
-Retirementand supplemental retirement planning options
-Tuition waiver benefitsavailable to staff as well as their eligible dependents
- Paidholiday/administrative closuresduring Thanksgiving and Winter Breaks
- Paidbenefit time

For more University Benefit information: regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed herehttps:// Information for Applicants

Colette Homan
Human Resources

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system please call Human Resources at .