Sales Attendant, Concessions
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Staff - Union
The Sales Attendant Concessions serves customers takes payment and prepares food at concession counters for Athletics & Recreation (A&R) events. These events create a fast paced exciting environment and the opportunity to provide excellent customer service to our guests.
Organizational Status
Athletics & Recreation (A&R) is a department within the VP Students portfolio with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 100 employees and is led by a strong cross-unit management team. It services over 20000 students through recreational programming 24 varsity teams 17 competitive club teams along with thousands of members of the UBC community.
Work Performed
1. Takes and makes suggestions for customer food orders at counter; prepares and calculates bills for payment.
2. Enters customer orders in computer or cash register and accepts payment via cash meal plan card bonus cards vouchers debit or credit card; distributes change & receipts as required and cashes out as per policy.
3. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
4. Assists cooks in the preparation of food as needed including portioning plating wrapping and packaging food items.
5. Prepares plates portions and dispenses food to customers in a serving line in accordance with policy or franchise standards.
6. Sets up service counter and replenishes supplies for sale ensuring appropriate stock levels and proper stock rotation in refrigeration storage and counter display units.
7. Cleans and maintains work area and related service stations including light sweeping and mopping.
8. Assesses and ensures quality of finished product prior to serving customer.
9. Performs the duties of other food service workers on a relief basis as operationally required.
10. Maintains proper standards of sanitation and safety in accordance with FoodSafe UBC policy and safety guidelines.
11. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Consequence of Error/Judgement
Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.
Supervision Received
Works independently under general supervision.
Supervision Given
None. May assist in training new employees or guide student workers.
Minimum Qualifications
- Willingness to respect diverse perspectives including perspectives in conflict with ones own
- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion
Preferred Qualifications
Completion of Grade 10 and Food Safe Level 1 have Serving it Right Certificate and legally be able to serve alcohol.1 years relevant experience or the equivalent combination of education and to provide quality service to customers in a courteous patient manner.
Must be available for evening and weekend events (primarily on Friday and Saturday nights).
Events are not consistent and a flexible schedule is preferred.
Job Category
CUPE 116Job Profile
CUPE 116 Hourly - Sales Attendant - Food ServicesJob Title
Sales Attendant ConcessionsDepartment
Concession Services Athletics & RecreationCompensation Range
$22.06 - $23.32 CAD HourlyPosting End Date
November 30 2025Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
OngoingPlease note that this is an Auxiliary position and hours for this position may vary based on business needs. We are recruiting for fifteen (15) vacancies.
At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.
Job Description SummaryThe Sales Attendant Concessions serves customers takes payment and prepares food at concession counters for Athletics & Recreation (A&R) events. These events create a fast paced exciting environment and the opportunity to provide excellent customer service to our guests.
Organizational Status
Athletics & Recreation (A&R) is a department within the VP Students portfolio with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 100 employees and is led by a strong cross-unit management team. It services over 20000 students through recreational programming 24 varsity teams 17 competitive club teams along with thousands of members of the UBC community.
Work Performed
1. Takes and makes suggestions for customer food orders at counter; prepares and calculates bills for payment.
2. Enters customer orders in computer or cash register and accepts payment via cash meal plan card bonus cards vouchers debit or credit card; distributes change & receipts as required and cashes out as per policy.
3. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
4. Assists cooks in the preparation of food as needed including portioning plating wrapping and packaging food items.
5. Prepares plates portions and dispenses food to customers in a serving line in accordance with policy or franchise standards.
6. Sets up service counter and replenishes supplies for sale ensuring appropriate stock levels and proper stock rotation in refrigeration storage and counter display units.
7. Cleans and maintains work area and related service stations including light sweeping and mopping.
8. Assesses and ensures quality of finished product prior to serving customer.
9. Performs the duties of other food service workers on a relief basis as operationally required.
10. Maintains proper standards of sanitation and safety in accordance with FoodSafe UBC policy and safety guidelines.
11. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Consequence of Error/Judgement
Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.
Supervision Received
Works independently under general supervision.
Supervision Given
None. May assist in training new employees or guide student workers.
Minimum Qualifications
- Willingness to respect diverse perspectives including perspectives in conflict with ones own
- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion
Preferred Qualifications
Completion of Grade 10 and Food Safe Level 1 have Serving it Right Certificate and legally be able to serve alcohol.1 years relevant experience or the equivalent combination of education and to provide quality service to customers in a courteous patient manner.
Must be available for evening and weekend events (primarily on Friday and Saturday nights).
Events are not consistent and a flexible schedule is preferred.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
