Food and Beverage Supervisor

As F&B Supervisor this person is responsible for managing the daily service and operations at property F&B outlets. This role includes opening and closing responsibilities delivering the highest level of service and experiences for all guests coordinating staff and service and maximizing AGC and revenue. This role requires a strong background in hospitality operations excellent organizational skills and a passion for creating memorable dining and stay experiences.

Responsibilities of the Ideal Candidate:

• Accountable for the financial performance of the department.
• Monitor departmental payroll and supply expenses in accordance with budgetary goals.
• Ensuring staff members follow proper procedures for ordering pouring and cashiering.
• Coordinate all aspects of groups with reservations in the restaurant banquet and bar.
• Responsible for monthly beverage inventory.
• Responsible for the organization of the liquor room and beer/wine cooler. Maintain inventory log. Enforce policies regarding these areas including liquor requisitions.
• Responsible for the liquor par levels in beverage areas.
• Set up and monitor food and beverage events and promotions.
• Hold a pre-shift meeting with staff prior to reporting to stations.
• Be prepared for each daily activity and review any variations with management and staff.
• Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
• Consistently monitor the performance of associates on an on-going basis and provide feedback.
• Reward discipline and document associate performance and provide timely counseling.
• Properly handle all administrative work including interviewing hiring performance appraisals and terminations of staff.
• Select qualified goal and service-oriented individuals and develop these individuals with clear guidelines to associates.
• Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy bringing total satisfaction to our guests and the hotel.
• Maintain close control and inventory of uniforms supplies and equipment.
• Prepare and post weekly schedules in accordance with guest needs and staff availability.
• Carries out supervisory responsibilities in accordance with hotel policy and applicable laws.
• Ensure all associates are safety conscious and trained in safe work practices.
• Have a thorough knowledge of hotel fire regulations and policy accident reports safety programs and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
• Facilitate departmental training modules; continually monitor evaluate and revise training content to reflect changes in the process; address the needs identified by associates.
• Participate in Hotel Manager on Duty Program.
• Must be TIPS and Food Safety certified as required.
• Follow 4 Keys service standards standard operation procedures and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Preferred Qualifications:

• Minimum 2 years experience in a qualified position and hotel food & beverage division
• A passion for hospitality food and beverage and the guest experience
• Experience with wine programs
• Strong organizational & creative problem-solving skills
• The ability to comfortably lead a team in a busy atmosphere
• Creative & team oriented
• Must have excellent computer skills beverage cost management catering experience
• Fine Dining Experience a plus

Pay: $28.00 per hour

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear understand and communicate orally and in writing to communicate with staff vendors and guests a normal in-person and phone conversation
• Ability to bend and twist push and pull stoop and kneel
• Ascend and descend a ladder

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability please contact:

Martin Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Required Experience:

Manager