RAM JACK DIRECTOR OF RESIDENTIAL SALES
Position Summary
The Director of Residential Sales is responsible for leading developing and driving performance across Ram Jacks residential sales teams in Oklahoma Arkansas and Texas.
This role ensures that all sales processes training accountability measures and performance standards are consistently implemented and aligned with the companys growth goals.
Serving as a key partner to the Senior Director of Sales Marketing & Business Development the Director focuses on building a high-performing data-driven sales organization that embodies Ram Jacks culture of integrity excellence and customer commitment.
Key Responsibilities
Sales Leadership & Team Development
- Lead and coach Senior Managers Team Leads and Project Managers to achieve individual and regional sales targets.
- Foster a high-performance sales culture built on accountability consistent follow-up and a focus on customer satisfaction.
- Identify and develop emerging leaders and future managers within the sales organization.
- Conduct regular performance reviews training sessions and goal-setting meetings to reinforce standards and celebrate wins.
Sales Process & Performance Management
- Ensure consistent execution of Ram Jacks sales process software utilization and lead follow-up standards across all regions.
- Monitor and analyze daily weekly and monthly sales metrics including appointments close ratios revenue and margins and implement corrective actions where needed.
- Partner with the Senior Director to establish and manage sales goals forecasts and performance incentives.
- Support continuous improvement through field ride-alongs coaching and real-time feedback.
Collaboration & Alignment
- Work cross-functionally with Quality Control and Production leadership to ensure smooth handoffs from sales to installation.
- Provide consistent communication and performance updates to the Senior Director.
- Share best practices between markets to drive overall company-wide sales excellence.
Field Engagement
- Spend approximately 30% of time in the field conducting ride-alongs mentoring Project Managers and supporting regional sales efforts.
- Evaluate regional performance trends market opportunities and customer feedback firsthand.
Key Performance Indicators (KPIs)
- Regional and individual sales growth
- Close ratio and revenue per appointment
- Margin consistency and profitability
- Team development and retention
- CRM compliance and pipeline management
- Customer satisfaction and 5-star review rate
Reports To: Senior Director of Sales Marketing & Business Development
Direct Reports: Senior Managers (Future) Team Leads (Current) Project Managers (Indirect)
Ideal Candidate
- Proven sales leader with a strong track record in managing and scaling multi-region sales teams
- Highly accountable and data-driven operator who thrives in a performance-based environment
- Motivational coach who can inspire and develop people to exceed goals
- Excellent communicator clear consistent and results-oriented
- Strategic thinker with strong field awareness and leadership presence
- Embodies Ram Jacks culture and core values
Benefits
We offer a comprehensive benefits package designed to support your health well-being and financial security including:
- Medical Dental and Vision Coverage
- Life Insurance
- Short and Long Term Disability Plans
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan with company contribution
Ram Jack is an equal opportunity employer.
Ram Jack is dedicated to providing outstanding foundation services for a wide range of customers throughout North America. Our mission is to be recognized for lasting foundation solutions and exceeding customer expectations-- nothing more nothing less. Providing quality first safety always complete integrity and delivery that is on time is a part of our core values. For more than 40 years Ram Jack has restored stability to many homes and equipped engineers with custom solutions.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Ram Jack.