Position Summary
The One Card Staff is the first point of contact at the front counter of the One Card Office. This position primarily handles financial transactions card creation and data/document processing; all delivered with superior customer service and accuracy. Responsibilities include responding to customer inquiries via phone and the One Card email inbox participating in the planning and execution of student orientation by creating student work schedules and working with the Print Shop to develop printable materials and serving as a resource for student employees and staff regarding questions and work-related issues. Other responsibilities include maintaining office supply levels by auditing creating and managing supply lists for vendors; balancing cash registers; and sorting and distributing office deliverables.
Required Qualifications Competencies And Experience
Excellent written communication skills. Ability to respond to customer queries via phone email and letters. Ability to discuss and answer questions politely and accurately adjusting language to meet the needs of the recipient. Extensive experience using Microsoft Office 365 including Outlook Excel and Word. Strong problem-solving and analytical skills. Ability to resolve issues independently with minimal supervision. Information/Records Administration: Ability to manipulate data in reports for processing. Ability to monitor budgets accurately and effectively.
Preferred Qualifications Competencies And Experience
Administrative/front desk experience. PeopleSoft and CSGOLD systems experience also preferred.
Work Schedule
Monday Friday; 7:45am 4:15pm; overtime occasionally.
Required Experience:
Staff IC
Position SummaryThe One Card Staff is the first point of contact at the front counter of the One Card Office. This position primarily handles financial transactions card creation and data/document processing; all delivered with superior customer service and accuracy. Responsibilities include respond...
Position Summary
The One Card Staff is the first point of contact at the front counter of the One Card Office. This position primarily handles financial transactions card creation and data/document processing; all delivered with superior customer service and accuracy. Responsibilities include responding to customer inquiries via phone and the One Card email inbox participating in the planning and execution of student orientation by creating student work schedules and working with the Print Shop to develop printable materials and serving as a resource for student employees and staff regarding questions and work-related issues. Other responsibilities include maintaining office supply levels by auditing creating and managing supply lists for vendors; balancing cash registers; and sorting and distributing office deliverables.
Required Qualifications Competencies And Experience
Excellent written communication skills. Ability to respond to customer queries via phone email and letters. Ability to discuss and answer questions politely and accurately adjusting language to meet the needs of the recipient. Extensive experience using Microsoft Office 365 including Outlook Excel and Word. Strong problem-solving and analytical skills. Ability to resolve issues independently with minimal supervision. Information/Records Administration: Ability to manipulate data in reports for processing. Ability to monitor budgets accurately and effectively.
Preferred Qualifications Competencies And Experience
Administrative/front desk experience. PeopleSoft and CSGOLD systems experience also preferred.
Work Schedule
Monday Friday; 7:45am 4:15pm; overtime occasionally.
Required Experience:
Staff IC
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