Resolution Officer Cannabis and Alcohol Regulation Division

Our services impactEVERY Montanan!

MISSION STATEMENT

To be the nations most citizen oriented efficiently administered state tax agency.

The Montana Department of Revenue administers nearly 40 state taxes oversees property appraisals and regulates alcohol cannabis and unclaimed property programs. The Cannabis and Alcohol Regulation Division enforces regulatory laws distributes distilled spirits and promotes responsible use of alcohol and cannabis.

What We Can Offer You

The State of Montanas comprehensive benefits package includes:

• Health dental and vision care; life insurance; and long-term disability. The State currently contributes $12648/year toward these benefits.

• Free health care for employees and eligible family member at Montana Health Centers.

• Employee Assistance Benefits including counseling legal assistance well-being coaching financial information which are free resources.

• Retirement plans- The State currently contributes 9.17% vested after 5 years of continuous employment.

• Paid vacation- starting at 15 days a year.

• Sick leave- 12 days a year.

• 11 holidays including a floating holiday which can be used any time.

• Flexible hours.

• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

Visit the Health Care and Benefits Division for more information at In addition to employee benefits there are a wide range of advancement opportunities throughout the Department of Revenue.

DUTIES

Job Overview:

This position resides in the Cannabis and Alcohol Regulation Division of Department of Revenue. Duties include managing inquiries and appeals drafting documents such as proposed department actions compliance verification letters settlement agreements; conducting informal resolutions negotiating settlement agreements for compliance cases and educating licensees about cannabis and alcohol regulations. This position is responsible for monitoring tracking and coordinating cases with other staff; working with the Legal Services Office and the Office of Dispute Resolution and responding to inquiries as the compliance business expert; training other staff and determining appropriate actions related to compliance issues. The position does not supervise other staff.

Knowledge of:

Montana cannabis and alcohol licensing and compliance requirements

Compliance and resolution techniques

Negotiation and settlement techniques

Legal proceedings

Financial and business documents

Montana Code Annotated (MCA) Administrative Rules of Montana (ARM) existing case law and other legal procedures

Public Relations office administration records management and related processes

Skills in:

Research and analysis

Accuracy and attention to detail

Conflict resolution & customer service

Microsoft programs and other database applications

Written verbal and interpersonal communication

You would be a great fit for this position if you:

• Review and understand technical legal financial and miscellaneous source material

• Make sound decisions to resolve disputes

• Demonstrate self-motivation

• Follow instructions

• Provide timely customer service

• Handling multiple priorities under deadlines

To be considered for any DOR position applicants must complete and submit their application online and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.

***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (or )

(All computer systems and tax guidelines will be trained on the job.)

REQUIRED APPLICATION MATERIALS

Please submit the following application material:

Resume

Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Applicant Pool Statement:If another department vacancy occurs in this job title within six months the same applicant pool may be used for the selection.

Special Requirements

Eligibility for employment will be subject to the following:

Criminal Background Check. Circumstances involving convictions will be reviewed

Tax status must be current. Circumstances involving tax status issues will be reviewed

Working Conditions

• Work hours may exceed 40 hours from time to time including weekends.
• Office environment.
• Lifting is infrequent less than 15 pounds.
• Some travel may be required must have a valid drivers license.

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite; however the successful candidate must be a primary resident of Montana as a condition of employment. This position would be required to report to the Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisors approval to participate in the DOR Telework Program. Full-time teleworking is not available.

Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Successful applicants are required to successfully pass DOR tax and background check(s).