Spa Concierge (Part-Time) Signia by Hilton Atlanta

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Signia by Hilton Atlanta is looking to welcome a Part-Time Spa Concierge to join the team!

With the legendary Georgia World Congress Center as our backdrop Signia by Hilton Atlanta holdsa 976-room milestone property with over 140000 sq. banquet space and 8 unique F&Boutlets! Our Spa team consists of 10 associates that report to the Spa Manager. Our Spa Signia features 6 treatment rooms and is open from 9AM-4PM Sunday-Thursday and 9AM-7PM Friday and Saturday.

The ideal candidate holds 2 years of customer service experience in a spa or hotel guest services environment and possess strong communication skills. Ability to work varying shifts. Experience with Book4Time a plus!

Shift Pattern:Part-Time 3-4 shifts (Weekdays weekends holidays as needed) AM/PM shifts

Pay Rate:$18.00 per hour

The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing:

• Greets and checks in guests at the spa creating a welcoming and professional environment
• Assists Spa Managers with daily administrative tasks to ensure smooth operations across all areas
• Handles clerical duties such as answering phones managing emails and correspondence filing and data entry.
• Provides general office support including copying faxing and maintaining organized records as instructed.
• Assist Therapists with basic treatment room opening duties to ensure readiness and cleanliness
• Supports team communication and helps maintain a high level of guest satisfaction through attentive service and collaboration