- Greet and welcome guests in a warm and professional manner.
- Perform check-in and check-out procedures efficiently.
- Handle guest requests inquiries and complaints promptly.
- Provide accurate information about hotel services amenities and local attractions.
- Coordinate with other departments to ensure seamless guest experience.
- Maintain accurate records and uphold confidentiality standards.
- Ensure compliance with company policies and Accor service standards.
Qualifications :
- Previous experience in front office or customer service is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in English (additional languages are a plus).
- Flexible with working hours including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
Greet and welcome guests in a warm and professional manner.Perform check-in and check-out procedures efficiently.Handle guest requests inquiries and complaints promptly.Provide accurate information about hotel services amenities and local attractions.Coordinate with other departments to ensure seaml...
- Greet and welcome guests in a warm and professional manner.
- Perform check-in and check-out procedures efficiently.
- Handle guest requests inquiries and complaints promptly.
- Provide accurate information about hotel services amenities and local attractions.
- Coordinate with other departments to ensure seamless guest experience.
- Maintain accurate records and uphold confidentiality standards.
- Ensure compliance with company policies and Accor service standards.
Qualifications :
- Previous experience in front office or customer service is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in English (additional languages are a plus).
- Flexible with working hours including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
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