The Clerk provides essential administrative and clerical support to the Cyber Security & Digital Solutions division of the Government of Nova Scotia. This role supports daily operations documentation management scheduling and communication processes ensuring the department functions efficiently during increased workload or staffing shortages. The Clerk works within established government policies procedures and confidentiality standards.
Administrative Support
Prepare and format documents forms internal memos and correspondence.
Maintain organized digital and physical filing systems following government retention and security protocols.
Support organization of shared drives project folders and documentation workflows.
Data Entry & Records Management
Enter and update information in internal databases spreadsheets and tracking systems.
Review data for accuracy completeness and consistency.
Assist with tracking departmental deliverables service requests and other operational activities.
Operational Coordination
Schedule meetings coordinate logistics and support calendar management for team members.
Receive log and route incoming requests inquiries and documentation.
Assist in processing timesheets procurement forms invoices and internal administrative requests.
Customer Service & Communication
Respond to routine inquiries from internal staff and external stakeholders.
Provide timely and professional communication support.
Escalate complex or non-routine matters to appropriate supervisors.
Team Support (Cyber Security & Digital Solutions)
Assist in updating project documentation logging requests and supporting administrative aspects of digital projects.
Maintain confidentiality in handling sensitive or security-related information.
Support onboarding/offboarding administrative processes related to access forms and documentation.
12 years of administrative or clerical experience.
Proficiency with MS Office tools (Word Excel Outlook).
High accuracy in data entry and document preparation.
Strong organizational abilities.
Ability to follow procedures and maintain confidentiality.
Assets
Experience in government public sector or security-sensitive environment.
Familiarity with records management and document control.
Experience with tools such as SharePoint Teams or case management systems.
Competencies
Attention to Detail
Time & Priority Management
Communication Skills
Customer Service Orientation
Teamwork & Collaboration
Adaptability
Deliverables
Timely completion of assigned administrative tasks.
Accurate and up-to-date records and databases.
Organized secure filing systems (digital and physical).
Efficient calendar communication and document support.
Consistent contribution to smooth departmental workflow.
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