Job Description:
The General Manager is responsible for overseeing all aspects of daily restaurant operations to ensure exceptional guest experiences consistent food quality and compliance with health and safety standards. This role drives financial performance manages and develops staff and fosters a positive and professional environment. The General Manager provides leadership through effective operational management people development and guest-focused service while ensuring that the restaurant achieves sales profitability and performance goals.
Key Responsibilities:
Lead and manage front-of-house (FOH) and back-of-house (BOH) teams including hiring training scheduling and performance management to maintain a motivated efficient staff.
- Drive sales growth through execution and optimization of all sales channels: Dine In To-Go EzCater and third-party platforms.
- Monitor and analyze financial performance control costs and maximize profitability.
- Ensure operational excellence through management of inventory facilities and compliance with health & safety regulations.
- Maintain high guest satisfaction by addressing feedback promptly and fostering a welcoming atmosphere.
- Collaborate with marketing teams to implement promotions and growth initiatives.
- Engage directly in daily operations as necessary including hourly tasks to meet business goals.
- Create and sustain a positive workplace culture that encourages teamwork accountability and low staff turnover.
Requirements:
- Minimum of one year experience as General Manager in a full-service restaurant.
- Strong leadership communication and problem-solving skills.
- Proficiency in restaurant systems such as POS and Microsoft Office.
- TIPs and ServSafe certification or willingness to obtain.
Job Description: The General Manager is responsible for overseeing all aspects of daily restaurant operations to ensure exceptional guest experiences consistent food quality and compliance with health and safety standards. This role drives financial performance manages and develops staff and fosters...
Job Description:
The General Manager is responsible for overseeing all aspects of daily restaurant operations to ensure exceptional guest experiences consistent food quality and compliance with health and safety standards. This role drives financial performance manages and develops staff and fosters a positive and professional environment. The General Manager provides leadership through effective operational management people development and guest-focused service while ensuring that the restaurant achieves sales profitability and performance goals.
Key Responsibilities:
Lead and manage front-of-house (FOH) and back-of-house (BOH) teams including hiring training scheduling and performance management to maintain a motivated efficient staff.
- Drive sales growth through execution and optimization of all sales channels: Dine In To-Go EzCater and third-party platforms.
- Monitor and analyze financial performance control costs and maximize profitability.
- Ensure operational excellence through management of inventory facilities and compliance with health & safety regulations.
- Maintain high guest satisfaction by addressing feedback promptly and fostering a welcoming atmosphere.
- Collaborate with marketing teams to implement promotions and growth initiatives.
- Engage directly in daily operations as necessary including hourly tasks to meet business goals.
- Create and sustain a positive workplace culture that encourages teamwork accountability and low staff turnover.
Requirements:
- Minimum of one year experience as General Manager in a full-service restaurant.
- Strong leadership communication and problem-solving skills.
- Proficiency in restaurant systems such as POS and Microsoft Office.
- TIPs and ServSafe certification or willingness to obtain.
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