Customer Service Representative (CSR)
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Job Location:
Winter Park, FL - USA
Monthly Salary:
USD 51000 - 63000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you someone who excels at helping others efficiently solving problems and maintaining composure in high-pressure situations If so we would be interested in speaking with you.
About You:
You genuinely enjoy interacting with people
You are able to explain concepts clearly even in stressful situations
You are self-driven and take complete ownership of your responsibilities
You maintain a positive attitude at all times including before having your first coffee
What Youll Do:
Communicate with customers via phone email or chat addressing their needs
Assist customers in troubleshooting issues tracking orders and answering inquiries
Log customer feedback and ensure organized and efficient operations
Maintain a calm and friendly demeanor even in challenging situations
Youll Need:
Excellent communication skills (both verbal and written)
Basic proficiency in computer skills including email chat and web-based tools
A high school diploma or GED
Customer service experience is advantageous but not mandatory; we provide training for the right candidates
Perks:
Competitive hourly pay plus performance bonuses
Flexible work shifts with evening and weekend options
A supportive team with real opportunities for career growth
Casual dress code and a workplace environment free from drama
Required Skills:
time managementorganizational skillscalm demeanorexcellent communication skillstroubleshootingbasicorganizationcustomer service skillscustomercommunication skillscustomer servicecomputer skillsproblem-solvingownershipbasic computer skillscomputer proficiencyproblem-solving skillsinterpersonal skillsorganizing operations
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
