Senior Technical Analyst Intune & MECM
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Location: IN - Bangalore 24/7 Job-ID: 215329 Contract type: Standard Business Unit: System Engineering & Technicians
Life on the team
A fantastic opportunity has arisen for a technical role to join Computacenters dynamic and rapidly expanding Digital Infrastructure group. Successful applicants will be joining a truly global organisation delivering services into over 70 countries worldwide with major offices across Europe the Americas Africa and Asia; a recognised leader of the IT services business with a unique vendor-independent infrastructure-focused perspective on the market.Youll get to work with some of the most talented and passionate people in the business. Youll have the opportunity to apply your knowledge to some of the highest profile projects and customers in the market from our Computacenter office in Bangalore.This role will be primarily focused on delivering a BAU / Project services within a shared service delivery model.With open access to thought leaders and major industry players youll get exposure to leading edge technologies which will enable you to advance your skills.
What Youll Do
- Perform a range of complex technical work activities in endpoint and mobile device management to meet business and customer requirements.
- Lead advanced troubleshooting and RCA (Root Cause Analysis) efforts to resolve issues efficiently ensuring minimal downtime and high-quality service delivery.
- Manage and optimize configurations within Intune MECM and Co-Management including policy configuration Autopilot CMG (Cloud Management Gateway) and Microsoft AutoPatch.
- Drive and implement effective build management processes for Windows macOS and mobile devices supporting a range of device types including Android iOS and Kiosk devices.
- Configure and maintain Microsoft Defender for Endpoint and cloud applications ensuring security compliance and alignment with organizational standards.
- Actively monitor maintain and enhance mobile device management solutions including managing iOS Android and macOS environments for a unified and secure device ecosystem.
- Collaborate on patching strategies using tools like Intune (WuFB) Autopatch MECM and 3rd-party patching toolsets to maintain enterprise compliance standards.
- Develop implement and manage complex scripts in PowerShell for automation reporting and process efficiency.
- Escalate and communicate issues in line with company processes to meet business and customer needs and provide high-quality support to internal and external stakeholders.
- Proactively keep skills updated with industry standards and emerging technologies to drive innovation in endpoint management.
- Provide technical mentorship drive team improvement initiatives and take on special projects as assigned to ensure operational excellence.
What Youll Need
- Experience: Minimum of 7 years in managing maintaining and troubleshooting large enterprise environments especially within endpoint and mobile device management.
- Technical Expertise: Advanced proficiency in Microsoft Intune MECM Co-Management Autopilot and CMG. Strong knowledge of Intune configuration policy management Defender for Endpoint and cloud security services.
- Operating Systems & Endpoint Security: Familiarity with Windows macOS Android and iOS environments including deep experience with device compliance policies and endpoint protection.
- Device & Build Management: Proficient in managing macOS build processes as well as Android and iOS devices Kiosk devices and other mobile device management tools.
- Cloud & Security: Knowledge of Azure Office 365 and Microsoft security tools including Defender for Endpoint and compliance policies for enterprise environments.
- Scripting: Advanced skills in PowerShell scripting for automation configuration management and troubleshooting.
- Compliance & Patching: Experience with WuFB Autopatch MECM and other 3rd party toolsets with an ability to ensure compliance and security across all managed devices.
- Analytical & Problem-Solving: Strong analytical and technical troubleshooting skills with a proactive approach to identifying and resolving complex technical challenges.
- Communication & Collaboration: Excellent verbal and written communication skills with the ability to work effectively in a dynamic team-oriented environment.
- Adaptability & Initiative: Flexible quick to adapt to changes and eager to take on additional duties and special projects as required.
About us
- With over 20000 employees across the globe we work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and helping our customers to source transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organisations driving digital transformation and enabling people and their businesses.
Required Experience:
Senior IC
Key Skills
- Intelligence Targeting
- SQL
- Agile
- Business Analysis
- Telephony
- Computer Forensics
- Requirements Gathering
- Business requirements
- Cordova
- SDLC
- Oracle
- Wiki Systems
About Company
Unsere Kunden sind einige der größten Organisationen der Welt. Wir arbeiten hart daran, sie kennen zu lernen, ihre Bedürfnisse zu verstehen und sie in den Mittelpunkt unseres Handelns zu stellen.
